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We’re the No. 1 bank in Italy in 2022

That’s the result of the Forbes World's Best Banks 2022 ranking, which, in cooperation with Statista, selected the best banks in the world and in individual countries according to the level of satisfaction of their customers.

Our customers recommend and trust us

The consumer survey analysed banks based on their customer satisfaction and the likelihood of recommendation to relatives and friends considering trust, terms, conditions, digital and financial advisory services offered and quality of customer support.

The results say it, the customers say it

BrandZ™ is the only brand evaluation model used by Bloomberg, which evaluates the most successful brands in the world by combining analyses of financial results and consumer opinions.

Thanks to our strong ability to support the consumption trends that the Covid-19 pandemic has intensified, our customers' satisfaction was very high. The results of KPMG's 2020 study of Customer Experience in Italy confirm the validity of our business model.

We’re one of the Top 5 brands in 2020 in Italy for Customer Experience

A result achieved by continuing to ride the wave of digitisation and simplification.

We’re number 1
in the Financial Services sector

Our leadership derives from having been able to support the growing digitisation of consumers, a phenomenon that is now intergenerational, and the consequent tendency to search for simple experiences that minimise time and commitment.

We were number 1 in 2019 for Customer Experience

Kantar interviewed the customers of online or multichannel banks and found that Fineco was the Best Performing Italian bank in the Retail Banking sector for Customer Experience.

Our Customer Experience is worth 36% more

Fineco is the number 1 Italian bank for Customer Experience, with a score that’s 36% higher than the market average.

20 years of experience
focused on people.

That's why
96% of customers are satisfied with Fineco

SEND AND RECEIVE MONEY FROM YOUR LIVING ROOM

Shopping online? You can pay with Fineco cards. With Apple Pay and Google Pay you can even pay at a glance. And from the app you can even pay bills with a photo.

BRING YOUR PROJECTS TO LIFE WITHOUT LEAVING THE SOFA

Apply for a loan of up to €50,000 directly online. With Credit Lombard you can receive up to €1,000,000 of additional liquidity in your account.

FOLLOW THE MARKETS LIKE FROM A COMMAND CENTRE

Monitor the markets in real time with news, charts and quotes. You can buy and sell stocks and many other products online or from your Fineco app.

LEARN MORE ABOUT CURRENT AFFAIRS WITH A CONSULTANT

Our consultants are at your disposal to explain the current market and help you manage your investments without emotion.

ADVANCED DIGITAL INTERACTIONS

Interact with a remote consultant, share your PC screen and accept investment proposals, even in the app. And for many services, with a digital signature you can say goodbye to paper once and for all.

NEED SOME HELP? WE’RE HERE FOR YOU, EVEN ON WEEKENDS

Puoi chiamarci o chiedere un ricontatto telefonico dal sito. Ti rispondiamo anche via SMS al numero 339.994.1888, anche nel weekend.

Source:

Advertising message for promotional purposes. To view all the terms and conditions for the advertised services, please refer to the information sheet and required under current regulations. All services require the client to open a Fineco current account.

Pubblico Avviso alla clientela dei Comuni oggetto di ordinanza (v. all'allegato n. 1 al decreto del Presidente del Consiglio dei ministri del 23 febbraio 2020).

A testimonianza dell’attenzione verso la propria Clientela, Fineco ha deciso di intraprendere un’azione a favore dei Clienti che vivono nei Comuni coinvolti dall'emergenza Coronavirus – Covid19.

Fino al 15 aprile 2020 i titolari di mutui Fineco relativi a edifici ubicati nei comuni indicati nel decreto, possono richiedere la sospensione del pagamento delle rate di mutuo fino alla cessazione dello stato di emergenza (dichiarato per un periodo di 6 mesi dalla delibera del Consiglio dei ministri del 31 gennaio 2020).
Tale misura non comporterà alcun costo aggiuntivo né l’applicazione di interessi di mora.

E’ possibile contattare il numero verde 800.52.52.52 per reperire le informazioni necessarie al fine di attivare la sospensione del pagamento delle rate con decorrenza dalla prima rata utile successiva alla richiesta.

Si precisa che la sospensione non costituisce in alcun modo novazione del contratto di mutuo e resta ferma ogni altra modalità, patto, condizione e garanzia di cui al contratto di mutuo, con particolare riferimento alla garanzia ipotecaria.Le rate sospese inizieranno a decorrere al termine del periodo di sospensione con corrispondente allungamento del piano di rimborso per una durata pari al periodo di sospensione stesso, mantenendo la loro attuale periodicità.