Lost codes
Forgotten your codes? You can easily recover them by following this simple procedure.
Select the code you have lost:
If you have only lost your User Code, call 800.52.52.52 (from a landline) or +39 02.2899.2899 (from mobile phones or from abroad) press “0” to access the menu for assistance with your codes.
If you have lost a secret code, as well as your User Code, follow the procedure for recovering them:
Request Web Password + User Code
Request Activation Code + User Code
We will send you a new Web Password and your User Code.
The new Web Password will be sent by express delivery straight to your home.
Once you have submitted the request, you will no longer be able to access the site with your old password.
Your User Code remains the same and will be sent to you by email.
Insert the tax ID code and email address registered with Fineco.
Don’t have email? You can send the signed form to Customer Care by fax to +39 02 303482631 or by email to the address helpdesk@finecobank.com.
You can set up or change your Phone password or Vocal password on the reserved area of the site, in the "Code Management" section.
Lost codes
Codici persi
A new activation code has been sent to your mobile phone.
Use it with your User ID to log in to your Fineco account for the first time.
Please note that your User ID does not change.
Segui le istruzioni per impostare il nuovo codice. Ti ricordiamo che Il codice utente rimane invariato.
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