Welcome to Fineco

Fineco offers banking, brokerage and investment services to retail clients from the convenience of a single multicurrency account.

Efficiency, innovation and transparency helped Fineco become one of the highest rated banks in Europe*, with more than 1.3 million customers.

A success story

Since launching in 1999, Fineco's mission has been to enhance the experience of online banking. Our business model allows us to offer a range of financial services designed to meet our clients' banking and investment needs, which they can access from an innovative and user- friendly platform. This unique approach has helped distinguish us from our competitors and become the world's most recommended bank².

£67.3 bn

Total Financial Assets
1,363,717

Total clients
£25.6 bn

Total Financial Assets in the Private segment ³
6,000

Financial products offered
£1.9 bn

Net sales
12.1 mln

Executed trades in Q1 2020
£228.7 mln

Net profit adjusted*
19.28%

CET1 transitional

Figures as at March 31st, 2020
Exchange rate value as at March 31st, 2020: EUR/GBP 0.88643

* Net profit adjusted for non-recurring items in Q1 2020

1999

1999: Pioneers in financial services

We launched Fineco Online, the first online retail trading service in Italy.

2000

2000: Continuing innovation

Fineco launched its own network of advisors and mortgage agents, another first in Italy.

2001

2001: Exponential growth

In just two years, Fineco had attracted 250,000 clients and became the number one online trading platform in Europe.

2008

2008: A new banking model

Fineco's merger with UniCredit Xelion Banca established our unique banking model.

2014

2014: Debut on the Italian stock market

Fineco is listed in the MTA section of the Italian stock market.

2016

2016: FTSE MIB Index listing

FinecoBank is listed on the FTSE MIB.

2017

2017: Stoxx Europe 600 Index listing

FinecoBank is listed on the Stoxx Europe 600 index for large cap companies.

Today

Today: Solidifying our place on the global stage

With over one million clients and €1.4 billion in net sales, Fineco is one of the most robust, innovative and secure banks in the financial sector.

WHAT'S NEXT? Stay tuned!

Alessandro Foti

Chief Executive Officer and General Manager

Fabio Milanesi

Deputy General Manager and Head of It,
Operations, Customer Care

Paolo Di Grazia

Deputy General Manager and Head of
Global Business

Alessandro Foti

Chief Executive Officer and General Manager

He graduated with honours in Business and Economics from the Bocconi University of Milan in 1984. He began his professional career in the Financial Management Office of IBM in 1985. After three years of experience in Montedison S.p.A., where he became Head of financial coordination of the group's affiliate companies, in 1989 he joined Fin-Eco Holding S.p.A., with responsibility for capital market operations. In 1993 he became the Head of the operational section for administration, asset management and trading of Fin-Eco Sim S.p.A.. After being appointed as a member of the Board of Directors, General Manager and Managing Director, in 2002 he became Chairman of Fin-Eco Sim S.p.A..
After three years of experience as a member of the Management Committee of Assosim, in October 1999 he was appointed as a member of the Board of Directors of FinecoBank. In 2001, he became a member of the Supervisory Board of Entrium Direct Bankers AG. From 2003 to 2005, he was a member of the Board of Directors of Ducati Motors Holding S.p.A. and General Manager of FinecoGroup S.p.A. (a company listed on the Midex segment of the Milan Stock Exchange). From October 1999 to December 2000 he was a member of the Board of Directors of FinecoBank. From December 2000 to date he has served as Chief Executive Officer of FinecoBank and from July 2014 also as General Manager. From May 2010 to January 2015 he was Vice Chairman of the Supervisory Board of DAB Bank AG.
From April 2012 to April 2014 he was a member of the Management Committee of Assoreti.
From 2013 to 2019 he has been a member of the Executive Management Committee of UniCredit Group.
Since April 2014 he has been Director and Vice Chairman of Assoreti.
Since July 2014 he has been a member of the Board of Directors of Borsa Italiana S.p.A.
In 2017, 2018 and 2019 he was awarded by Institutional Investor as best CEO in Europe in the banking industry for the SmallMid Cap category. Since 9th November 2018 he has been a member of the Board of Directors of Bocconi University of Milan.

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Mauro Albanese

Head of Network PFA and Private Banking

Lorena Pelliciari

Chief Financial Officer

Stefano Orfanini

Chief Risk Officer

Silvio Puchar

Head of Compliance

Andrea Pepe

Head of Legal & Corporate Affairs

Sustainability at the heart of our strategy

Our business model is oriented towards excellence. It is inspired by principles of transparency and fairness aimed at creating sustainable long-term value for all our stakeholders.
Our work is based on passion, innovation and efficiency and on the quality of our people and services, always seeking to support the well-being of individuals and the advancement of local communities.

Our sustainable pillars

We founded Fineco on 3 main pillars: Efficiency, Innovation and Transparency.
The keys of our strategy, still leading our sustainable growth.

EFFICIENCY

Strong focus on IT & Operations, more flexibility, less costs.

INNOVATION

Anticipate new needs simplifying customers’ life.

TRANSPARENCY

Fairness and Respect for all our stakeholders.

Stakeholder Engagement

Stakeholders play a fundamental role in the Group's growth. Engaging with them and understanding their needs allow the Group to pursue its objectives more responsibly and effectively.

Over the years Fineco has developed many initiatives that continuously involve stakeholders, so as to better manage relations with them and to engage stakeholders in its activities, enhancing their roles and potential.

CUSTOMERS EMPLOYEES REGULATORS FINANCIAL ADVISORS SHAREHOLDERS

Material topics

In 2018 Fineco carried out a structured process to define its material topics, with the support of ALTIS, Università Cattolica del Sacro Cuore of Milan. Based on the four principles set out by the GRI Sustainability Reporting Standards for defining the most significant aspects (materiality, inclusion of stakeholders, completeness of data, and context of the Group’s operations) a topic was found to be “material” if it was able to influence the decisions, actions and performance of the organization and its stakeholders.

Fineco identified 20 material topics, grouped into 8 macro-aspects, which represents the starting point of the sustainability path undertaken by the Group and the related goals definition.

The list of material topics was approved in 2018 and confirmed in 2019 by the Corporate Governance, Appointments and Sustainability Committee and the Board of Directors.

MACRO-ASPECT	ASPECT
TRANSPARENCY	Fairness and transparency in offering products and services
PEOPLE DEVELOPMENT	Human resources management Industrial relations management Health and safety at work Personnel training Diversity and equal opportunities Non-discrimination
EFFICIENCY AND STABILITY	Economic performance
CONTROL AND RISK MANAGEMENT SYSTEM	Risk management
ENVIRONMENTAL SUSTAINABILITY	Reduction of environmental impact (raw materials consumption) Compliance with environmental laws and regulations
FAIRNESS	Anti-corruption Prevention of anti-competitive behaviour Socio-economic compliance Protection of Customer Privacy Clear approach to the markets
RESPONSIBLE FINANCE	Financial inclusion and education Responsible products and investments
INNOVATION AND CUSTOMER EXPERIENCE	Innovation Quality and Value

ESG goals

We are aware that our strategy, focused on stable and organic growth, must necessarily be accompanied by a progressive integration of environmental and social sustainability principles in our business and operational management choices.

Our first set of sustainability goals to be pursued in the years 2020-2023 has been approved by the Board of Directors on January 2020, and includes in addition to the definition or review of the main cross functional sustainability policies and the identification and integration of the main ESG risks in corporate risk management, the following areas of activity:

HUMAN RESOURCES
Diversity and equal opportunities Monitoring the attention to the Gender Pay Gap issue; focus on issues such as the promotion of women in managerial roles, equalgender representation and the monitoring return from maternity leave is managed. Implementation of an employee training and awareness plan on Diversity & Inclusion Career development e Performance management Continuation of the Performance management programme, aimed at all employees, following the exit from the UniCredit Group. Evolution of the welfare plan Implementation of initiatives related to flexible work (greater use), creation of employee areas (such as break areas),healthcare. Engagement / Retention Initiatives for consultations and turnover monitoring.
RESPONSIBLE FINANCE
Lending Increasedproducts with social and environmental value within the mortgages and loans sector Funds/ Investments Introduction of ESG criteria in products evaluation. ESG evaluation extended to 100% of new FinecoBank Group funds Promotion and design of new funds based on ESG criteria Green and Social Bonds Increased coverage of green and social bonds in FinecoBank’s portfolio
FINANCIAL EDUCATION/COMMUNITY SUPPORT PROJECTS
Financial Education Promotion of specific training and awareness-raising courses on topics such as asset management, which will particularly involve targeted groups, such as young people Training of Financial advisors Provision of specific training activities on ESG issues for Financial advisors, in order to meet the demands of customers more sensitive to these issues and, at the same time, to promote sustainability among less interested customers. Community Support Allocation of annual investments in projects that benefit the community, according to different local needs (e.g.: schools, universities, hospitals and health and cultural associations) and allocation of natural disaster funds (to postpone mortgage and loans payments, and suspend debt collection actions for insolvent customers in the event of disasters or natural disasters)
SUPPLY CHAIN
Suppliers assessment on the basis of ESG criteria, through an initial self-assessment questionnaire¹
SHAREHOLDERS
Strengthening the dialogue with socially responsible investors (SRI) and Sustainability Rating Agencies Participation in external initiatives that support the company’s commitment to ESG themes (such as: Valore D and UN Global Compact)
ENVIRONMENT
Implementation of the Environmental Declaration Energy consumption / emissions: monitoring of internal company consumption with the aim of reducing consumption and emissions Company fleet: the modernisation of the car fleet with hybrid / electric cars (with the possibility of recharging in the parking lot of company offices) Sustainable Mobility: refund of employees’ annual bike-sharing subscriptions, upon request (both in Milan and Reggio Emilia) Material/waste management: reduction of plastic consumption by creating digital credit cards by 2020; replacement of plastic bottles by installing water dispensers and providing all employees with water bottles; purchase of recycled or certified paper and provision of separate collection facilities to all offices

¹ The assessment will focus, for example, on compliance with environmental and occupational health and safety regulations, on the presence of a Code of Ethics and on possible certifications (ISO 14001, OHSAS 18001, SA8000, ISO 50001, ISO 37001).

For further details, please see the 2019 Consolidated Non Financial Statement of FinecoBank Group.

Governance and risk management

Sustainability Governance

The central role of the Board of Directors, the correct management of conflicts of interest, an efficient internal control system and transparency in relations with the market, with particular reference to reporting corporate management decisions, are the main principles recognised by international best practices as key to good governance. The Board of Directors has a supervising role over the Group's goals and commitments, as well as monitoring and evaluating related risks identified.

Within the Board, a specific Committee for the management of sustainability topics, has been established, in order to promote an efficient system of information and consultation that allows the Board of Directors to better evaluate sustainability issues: Corporate Governance, Appointments and Sustainability Committee, which oversees the evolution of the sustainability strategy of the Group based on the relevant international guidelines and principles, defining plans, goals, internal procedures and the assessment of sustainability related risks.

In support of this committee, a Sustainability Management Committee, has also been set up, consisting of FinecoBank managers, who have the main task of defining a proposal for the Bank’s sustainability strategy and the related objectives to be achieved, to be examined by the Corporate Governance, Appointments and Sustainability Committee and potentially approved by the Board of Directors.

Risk Management

Fineco has always promoted a solid risk culture based on shared values and consistent behaviour, which are necessary to ensure long-term sustainable profitability.

The Risk Management function is responsible for identifying, quantifying and mitigating the Group's risks adopting an effective and efficient Centralized Internal Control System (ICS), with the aim of ensuring that the company’s activities are based on sound and prudent management practices that guarantee capital solidity and ensure compliance with internal and external regulations.

Fineco identifies the Risk Appetite Framework (RAF) as the instrument to monitor the risk profile that the Group wants to adopt in the implementation of its business strategies and in the pursuit of sustainable profitability in conjunction with solid business growth. RAF metrics are regularly monitored and reported, at least quarterly: monitoring is carried out by the Chief Risk Officer and Chief Financial Officer Departments and reported to the Management Committees and the Board of Directors.

Fineco takes also into consideration also risks with potential ESG implications, as strategic, among which operational risks and reputational risks, are particularly important, as they could be determined by specific social, environmental and customer relationship risks. The prevention and management of operational and reputational risks allows, on the one hand, the limitation of losses by reducing business risk and, on the other hand, the maintenance of good relationships with customers.

Cyber Security

Fineco's objective is to protect customers and business by ensuring data security, in terms of availability, confidentiality,and integrity.

Cyber Security & Fraud Management strategies are considered and applied right from the design of the systems. They are seen as key requirements to properly defining the solutions and services Fineco offers, including opportunities presented by evolving regulation, in order to offer customers a secure, innovative and user friendly experience. The steps taken to improve IT security management help mitigate the Group’s exposure to operational and reputational risks. The necessary measures are taken to minimise the risks related to the services offered, applying security best practices and ensuring that company strategy and ICT risk are aligned, as well as the uniform application of the rules on information systems. Specifically, the processes and activities for the governance and management of IT security and related risks are organised according to a model that involves the Bank’s corporate bodies and the various corporate functions, according to their respective skills and in line with the responsibilities relating to the three types of audits provided for in the Internal Control System. This is to ensure proper interaction between all the functions and bodies when carrying out auditing tasks and avoid overlaps and gaps.

Cyber Security: The set of technical solutions, best practices, intelligence activities and organisational and/or technological measures designed to counter potential attacks, in order to protect company resources and assets from any security threats. The Bank has therefore adopted a formal and exhaustive plan to manage events, incidents and crises, which is structured on several levels (governance, organisation, operation and reporting) and involves diff erent corporate functions, according to their respective roles and responsibilities.

Operational Security: The set of technical and infrastructural security systems specifically aimed at protecting company assets, in order to grant an appropriate security posture in diff erent areas, such as: application, network, asset management, device management, patch/change/vulnerability management.

Data and Identity Management: The set of technological and organisational measures aimed at ensuring adequate data protection and controlled access to resources.

Antifraud Solutions: The set of technological and organisational measures aimed at preventing and managing potential fraud attempts, to the detriment of the Bank and customers.

Security Governance: The set of activities to address the security strategic direction, ensure that security objectives are achieved, regulation’s requirements and risk are managed appropriately.

For further details, please see the 2019 Consolidated Non Financial Statement of FinecoBank Group.

Business Integrity

Anti-corruption, conflict of interests management and anti-competitive practices

Fineco has a "zero tolerance" approach to corruption, prohibits "facilitation payments" and does not allow any transfer of goods to public officials without prior approval; political contributions are also banned.

Fineco's approach to preventing corruption and bribery is defined in the Global Policy Anti-Bribery and Anti-Corruption, approved and adopted in 2018, and in the related Operating Instructions, (both in the process of being updated by the end of 2020). These documents set minimum standards for anti-corruption compliance and apply to all members of Fineco’s strategic, control and executive bodies, employees, financial advisors and occasional collaborators.

Additionally, the Bank's activities and organisational structures are also subject to anti-corruption checks, as per implementation of the Organisation and Management Model in accordance with Legislative Decree 231/2001, updated in November 2019.

In this regard, the Code of Ethics, in accordance with Legislative Decree 231/2001 obliges all concerned to conduct all activities in compliance with current laws and regulations related to non-competition agreements and forbids any act of intimidation against the Bank's competitors.

With regards with the management of conflicts of interest, in November 2019 the Board of Directors approved the FinecoBank Group's Global Policy for the management of transactions with persons in possible conflict of interest. This policy defines, within the Bank's and the Group's scope of operations, the principles and rules to be observed to manage risks arising from situations of possible conflict of interest due to parties' proximity to the Bank's and its subsidiary's decision-making functions.

Following the implementation in 2016 of the Group's anti-trust regulations, the Bank has adopted an Anti-trust Compliance Programme, which will be extended to the whole Group by the end of 2020.
The Programme aims at:

consolidating Antitrust Governance;
consolidating compliance culture by enhancing the Bank’s reputation in the markets;
more efficiently managing and mitigating anti-trust risks and sanctions.

The Programme is regularly monitored and reviewed in order to ensure its long-term effectiveness. In this regard, Fineco issued the Group Global Policy - Anti-trust and Unfair Commercial Practices, updated in January 2020, which includes practical rules of conduct for the proper management of meetings with competitors and surprise inspections by the Antitrust Authorities.

Humans Rights

The Group recognises the importance of respect for human rights, as an essential element for proper business conduct. Fineco is aware that through its business operations and activities it may have to deal, directly or indirectly, with different human rights related issues. It is also aware that these issues have an impact on its stakeholders, including employees, customers, financial advisors, suppliers, and the local community.

For this reason, in December 2018, the Corporate Governance, Appointments and Sustainability Committee approved a document, to be updated in 2020, which outlines its Human Rights Commitment, the approach, roles and responsibilities. It also contains the principles, rules, procedures and systems adopted by FinecoBank to ensure compliance with generally accepted international and local standards, with the objective to prevent, manage and, where possible, reduce human rights impacts.

Supply Chain

FinecoBank's procurement model is based on the principles of transparency and responsibility.

The FinecoBank Procurement Office ensures that the supply chain management is in line with the criteria of transparency and objectivity and that suppliers are selected on the basis of professional knowledge and skills, meet the minimum quality-price ratio requirements for internal customers, and adopt socially responsible behaviour. Where necessary, it requests mandatory documentation and reviews the completeness and the accuracy of the information received.

This ensures better management and quality of the supply base. Moreover, the entire procurement process, at Group level, is governed by the Expenditure Regulation.

Furthermore, the Code of Ethics and the Organisation and Management Model of FinecoBank S.p.A, updated in November 2019, define the principles of cooperation, fairness, transparency and professionalism, as key principles in relations between FinecoBank and its suppliers.

Whistleblowing

Whistleblowing helps to protect the company, its reputation, as well as its employees. Through the Global Policy - Whistleblowing, implemented in 2016, to be updated in early 2020, FinecoBank has adopted a system through which employees and financial advisors can report any conduct that violates the law or the Bank's internal rules.

The channels made available to employees and financial advisors by the Bank to report irregularities – including anonymously – are as follows (some available 24 hours a day):

by telephone, via the FinecoBank SpeakUp line, where employees and financial advisors can leave a voice message, also anonymously;
on the website, via the FinecoBank SpeakUp service, where employees and financial advisors can leave a written message, also anonymously;
using the dedicated e-mail address;
by writing to the dedicated postal address.

For further details, please see the 2019 Consolidated Non Financial Statement of FinecoBank Group.

Our People

Since its very foundation, Fineco has found itself dealing with an ever-changing competitive environment and has been very much aware that the ability to innovate and the continuous development required to overcome the challenges of the market cannot be dissociated from the development of both human capital and the corresponding professionalism and talent, not to mention the importance of its diverse composition. With this in mind, Fineco strives on a daily basis to become "The Place To Be", for its employees – a workplace where everyone can express their potential and aspirations in the best possible way, contributing to the success and sustainability of the company.

1,225
EMPLOYEES
(+55 vs 2018)

98%
PERMANENT
EMPLOYEES

2,541
FINACIAL ADVISORS

60%
NEW HIRES < 30 YEARS OLD

42.4%
WOMAN
(42.9% in 2018)

16%
STAFF EMPLOYED CUSTOMER CARE

57.6%
MAN
(57.1% in 2018)

Fineco has always been committed to ensure an appropriate and transparent selection process, proper training and remuneration of personnel, and the obligation for everyone to ensure a peaceful, safe and non discriminatory working environment. These principles are emphasised in the Integrity Charter and the Code of Conduct which will be updated in 2020 and applies to the Group as a whole and in the the Code of Ethics pursuant to Legislative Decree 231/2001. All recipients of these documents are required to ensure that new colleagues are integrated into the company as effectively as possible by fostering a sense of collaboration and availability, avoid any form of discrimination against colleagues, and share information, paying attention to the contributions made by each co-worker and thus encouraging continuous dialogue and exchange of opinions.

Engagement

FinecoBank invests on a daily basis in developing a sustainable environment based on trust and a sense of belonging. Which is why it has been gauging, through a biennial survey, what motivates employees and how engaged they are and, based on the information they provide, defining and implementing specific action plans on which it focuses its following activities. People Care, Working Environment, Work-Life Balance, Best Place To Work and People Development are the fields on which Fineco is focusing as a result of the findings of various feedback initiatives involving all employees. In 2019, the following initiatives were particularly relevant:

An hour with the CEO: the CEO visited all of the Bank’s offi ces to meet and chat to employees and informally discuss Fineco’s strategy and upcoming challenges;
Induction: onboarding, which involves setting aside half a day in which newly hired employees attend information/training sessions with Deputy General Managers, Human Resources and union representatives;
Induction 1 year later: onboarding initiative that takes place a year after the employee has joined the company;
Focus group in which colleagues are involved in discussions on issues relevant to the implementation of products and services.

Diversity and non-discrimination

The Group is committed to promoting an inclusive culture in which no form of discrimination is tolerated and in which people’s talents, skills, experience and differing perspectives can be fully expressed with a view to promoting greater innovation, collaboration and flexibility.

A Global Policy on Gender Equality was adopted in 2013 and will be updated by June 2020, outlining principles and guidelines for ensuring a level playing field on which all employees, regardless of gender, can achieve their full potential.

FinecoBank signed an Association Agreement with Valore D, an organisation with a network of over 180 companies committed to ensuring an inclusive culture within organisations and indeed within Italy as a whole, a factor that can, under the right conditions, result in innovation, competitiveness and therefore growth. Fineco is also able to access to different training programs and has the possibility to shre best practices with other companies involved. A Diversity Manager has been appointed within the Bank, providing a point of reference for activities and initiatives relating to the issue of diversity and reinforcing the commitment to developing a culture of inclusion and viewing diversity as a source of strength and competitiveness for the Bank.

In 2019, the Group sponsored and participated in the Global Inclusion - Generazioni senza frontiere - event held in Bologna on 11 September 2019 with the aim of promoting the contribution of inclusion policies within companies as a competitive lever for organisational development. Fineco also took part in a Diversity Day held at Bocconi University of Milan.

In 2019, Fineco also signed the ABI Women in Bank: Enhancing Gender Diversity Charter, which breaks, which breaks down the commitment to enhancing, promoting and strengthening diversity, including gender diversity, at every level of the organisation.

Moreover, the company's collaboration with Jobmetoo, an online recruitment company that helps bring together companies and applicants belonging to protected categories, continued in 2019.

Fineco is also committed to the management and continuous monitoring of employees returning from maternity and paternity leave, with a view to ensuring that they enjoy equal conditions and gender treatment.

Training and Assessment

Enhancing and improving professionalism in line with the changes and continuous evolution of the competitive environment are fundamental requirements for facing the challenges of the market and prerequisites for the Group’s long-term growth.

With this in mind, Fineco is committed to encouraging the growth and development of its employees and financial advisors, placing great emphasis on continuous training.

The training plans developed to support FinecoBank's employees and financial advisors through this process of continuous updating and honing of their skills include multidisciplinary courses, designed to improve both hard and soft skills. Moreover, numerous training sessions were organised on technical skills, in collaboration with external suppliers, strategic partners and Universities, to improve business development and enhance employee specialisation.

25H
average hours of training for
employee

78H
average hours of training for
financial advisor

In 2019, FinecoBank continued the Leadership Training Program targeting all managers, team leaders and those dealing with resource management for the first time.

Furthermore, thanks to its collaboration with Valore D Fineco participated in specific training courses specifically designed to promote female talent within the company.

A great deal of importance is also placed on training on the job and job rotation, rotation pathways, extremely useful when it comes to ensuring that employees receive appropriate training in an effective and practical manner.

With regard to financial advisors, Finenco has continued to invest in young financial advisors with a two-year training programme designed to teach the sorts of technical and behavioural skills that are useful and indeed necessary for those practicing in this profession.

All Group employees undergo an annual performance evaluation by their managers that not only takes into account performance and results linked to specific and common objectives but also identifies future opportunities for learning and development. All members of staff can be involved in choices regarding their professional growth based on the experience they have acquired and the results they have achieved. Fineco's incentive mechanism is based on Pay for Performance analysis, which looks at the consistency between the distribution of individual performance evaluations for the year and the relative average bonus paid.

For further details, please see the 2020 Compensation Policy and the 2019 Cosolidated Non Financial Statement of FinecoBank Group.

Walfare and social dialogue

FinecoBank wants to support the well-being of its employees and their families, which is why its Welfare System is continuously evolving and improving. These benefits integrates national social security, healthcare and work-life balance, support systems, with the aim of ensuring wellbeing of employees and their families throughout their working lives and after retirement.

Special access conditions for banking products and other FinecoBank services may also be granted with the aim of providing employees with support throughout different phases of their lives.

Moreover, a Joint Commission for reconciling working hours with home life, innovation and welfare was established in 2019. In particular, all employees notably have access to various services that can be grouped into the following 4 categories:

HEALTH
including, for example, supplementary healthcare, insurance cover and prevention campaigns. The new Health Plan for all employees was introduced through the Fineco One Care portal in 2019

SAVINGS
such as pension funds, mortgages, loans, financial support and welfare accounts.

WORK-LIFE BALANCE
flexible working, flexible working hours, part-time hours, leave of absence and sabbatical years.

FAMILY
such as agreements with nurseries, contributions for families with children and support for elderly and disabled family members.

50% OF EMPLOYEES HAD JOINED THE FLEXIBLE WORKING PROGRAMME

Flexible Work was further extended in 2019 with the aim of supporting employees’ work-life balance and offering them greater flexibility in terms of time management (with the possibility of working from home one day a week).

MaggiorTempo, initiative has continued in 2019, an additional tool for reconciling work with home life designed to streamline some of the most common daily tasks for employees, from parcel collection to laundry, shoe repairs, tailoring, and postal and administrative tasks. MaggiorTempo’s services are managed by a social cooperative whose mission is to help socially disadvantaged people integrate into the workplace.

For further details, please see the 2019 Consolidated Non Financial Statement of FinecoBank Group.

Our Customers

Innovation and customer experiance

Increasing digitisation encourages customers to choose their bank based on the quality of the services and products offered and the overall customer experience. For this reason, the continuous improvement of the customer experience is crucial for Fineco and is founded upon the concept of simplicity, which is a characteristic feature of the Group.

We aim for excellence

Offering a range of financial services from a single account sets us apart from the competition, but it’s not enough. Our goal is to exceed our clients’ expectations with every product or service we offer.

ALWAYS WITH OUR CLIENTS

Communication with clients is based on constant dialogue through the internal Customer Care service and the network of financial advisors: it is essential to listen to customers and provide them with support when making decisions, in order to inspire confidence in Fineco’s competence.

1,330,709
Customers (+6% vs 2018)
320,000
average contacts for month

92%
satisfied customers
(96% in 2018)

More than 90%
processed
2,396 complaints (3,308 in 2018)

INNOVATION AND SECURITY

In the first half of 2019, the application of the European PSD2 (Payment Services Directive 2) regulation - which was rolled out with a view to introducing an innovative new approach to payment management and relations with the banking world, particularly with regard to accessibility and security - ushered in a number of significant changes in the world of financial services, leading to a significant evolution in the customer experience in terms of securely accessing online payment and banking services: Strong Customer Authentication (SCA).

FinecoBank has interpreted this regulation by introducing the Mobile Code service, which combines adherence to all the security features required by the recent legislation with a meticulous quest to provide a fluid customer experience, leading to a large proportion of customers adopting the tool that FinecoBank has rolled out alongside the classic SMS PIN o "one time password".

CUSTOMER EXPERIENCE

Fineco is rated No. 1 for Customer Experience in 2019, with a 36% better performance than the market average.

Financial Education

In 2019, FinecoBank further reinforced activities designed to promote and increase financial education, involving both customers and members of the communities in which it operates.

The main objective of these is to increase awareness and knowledge of the way in which the financial markets function, and of the best and most appropriate use of financial instruments in order to better manage resources.
In line with its role as a market leader in trading, FinecoBank is acutely aware of this responsibility, and for this reason, retail training is also focused on issues such as technical and fundamental analysis, risk/return ratio analysis and various trading strategies.

135 live seminars
142 online webinars
282 videos
1.319 events arranged by financial advisors

In addition, within the context of its initiatives designed to improve accessibility to services, and in line with its mission to simplify the lives of its customers, Fineco has rolled out a number of solutions to make it easier for blind or visually impaired people to use the website and the app.

In this regard, the Fineco app is structured in a way that makes it compatible with screen reader programmes ("Voice Assistant" for the Android version and "Voice Over Utility" for the iOS version), enabling the entire contents of each of the pages to be read; the website is also developed to ensure compatibility with the main screen reader software. This allows menus, text and images to be reproduced by speech synthesis systems, by means of specially integrated codes (reference tags).

Responsible Products and Investments

The Group adopts a sustainable growth strategy inspired by the principles and the voluntary guidelines provided by the leading international organisations, in accordance with the 17 sustainable development goals (SDGs) of the United Nations 2030 Agenda.

Fineco aims at working on consolidating this strategy, in the belief that investing responsibly means helping to generate a positive social and environmental impact in the long term, minimising risks without foregoing opportunities for yield and growth of the business.

With regard to ESG offer, in 2019 the following results are to be noticed:

40% of funds with ESG Rating Morningstar equal to "High", "Above Average" e "Average" Model portfolios (Advice) considering only investment funds with AUM with ESG Rating of at least ESG Rating >=75%

€ 91.4 mln AUM of ESG Private Value Lines (march 2019), with investment process based on sutainability strategies (Best in Class approach)

FAM Megatrends (offered by FAM from July 2019) which allocates 25% of its assets to sustainable or responsible investments

20% of total amount of mortgages disbursed by Fineco belongs to Green Mortgage category for the purchase of energy class A o B properties

€ 135.6 mln in portfolio of green, social and sustainable bonds

For further details, please see the 2019 Consolidated Non Financial Statement of FinecoBank Group.

Collaborations

Since its foundation, FinecoBank has been committed to supporting effective charitable projects in various areas of intervention, including social and health care, training, education, culture and art, scientific research and environmental protection. The most important charitable event is the Christmas Charity Campaign, “Christmas with Fineco”, promoted every year on the Fineco website. In addition to the donation by the Bank to organisations for selected projects every year, the campaign also allows for customers and non-customers to make donations.
As part of its Christmas Charity Campaign, in 2019 Fineco focused on three projects:

FONDAZIONE ARCHÈ
"La Corte di Quarto" project

Arché is building 14 housing units in the Quarto Oggiaro district, on the outskirts of Milan, for single mothers and their children and vulnerable families who, in order to achieve full independence, need a home where they can feel safe and grow up in peace, with education that strengthens them.

I TETRAGONAUTI
"Le Vie del Mare" project

Le Vie del Mare 2020/22 is a service equivalent to an experimental educational community,which hrough the educational and formative experience of travelling by sea, the individual is supported with empathy and education, gaining new skills and abilities.

COMETA
"Aiutami a crescere" project

Cometa provides support and education to all boys and girls, and their families, living in extreme vulnerability. Through the Oliver Twist School, teams of teachers engage on a daily basis with children in the area to let them get back into schooling through handcraft activities (woodwork, textiles and catering).

In line with its business model, focussed on the creation of sustainable value and the protection of assets with a long-term view, FinecoBank supports the protection and safeguarding of Italy's artistic heritage in its collaboration with FAI – Fondo Ambiente Italiano, to develop the "FAI Heritage Events" calendar project.

FIND OUT MORE

For further details, please see the 2019 Consolidated Non Financial Statement of FinecoBank Group.

Reports and Ratings

The first Consolidated Non-Financial Statement of the FinecoBank Group aims at reinforcing our Group’s will to build a sustainable future, in line with our long-standing commitment to doing business ethically and respectfully, with increasingly structured integration of financial, environmental and social sustainability objectives in our long-term strategy.
In doing so, we strongly believe that it is essential to listen and engage transparently with all our stakeholders, in line with a value that has always been part of Fineco’s identity, expanding our reporting obligations to sustainability performance through this Non-Financial Statement.

FinecoBank Group's 2019 Non-Financial Statement has been prepared in accordance with the "GRI Sustainability Reporting Standards" (2016) published by the Global Reporting Initiative (GRI), following the "in accordance - core" option. In addition, the "Financial Services Sector Disclosures", defined by the GRI in 2013, and the "Guidelines on the application in banks of the GRI Standards (Global Reporting Initiative) on environmental matters" published by ABI Lab in January 2020 were also taken into consideration.

2019 Consolidated Non-Financial Statement - FinecoBank GroupPDF

In 2019, Fineco also continued its dialogue with socially responsible investors (SRIs) and sustainability rating agencies, participating for the third time in Italian Sustainability Day for example, organised by Borsa Italiana to support the dialogue between listed companies and financial stakeholders, where issues relating to ESG metrics were discussed in depth at dedicated meetings.

Milan, 2nd July 2019 - Borsa Italiana - Italian Sustainability DayPDF

The Standard Ethics Rating is an assessment of sustainability and governance based on the principles and voluntary directions of the United Nations, the Organisation for Economic Cooperation and Development (OECD) and the European Union. FinecoBank is included in the Standard Ethics Italian Banks Index© and in the Standard Ethics Italian Index (the Index components are the 40 major Italian listed companies of the Italian Stock Exchange FTSE-MIB), among the major environmental, social and governance performance indices and benchmarks. Standard Ethics has increased FinecoBank's rating from the previous "EE" (strong) to "EE +" (very strong).

Standard Ethics ReportPDF

MSCI's ESG assessments aim to measure a company's resilience to long-term and financially significant ESG risks. In 2019 FineocBank was rated AA by MSCI.

Shareholders' Meeting 2020

The Shareholders' Meeting is the body that represents the interest of all shareholders and expresses the corporate will through its resolutions.

The Shareholders' Meeting has the authority to pass resolutions in ordinary and extraordinary session with the meeting and voting quorums provided for by Law, taking into account the specific matters under review.

The Ordinary Shareholders' Meeting approves, inter alia, the financial statements and resolves on profit distribution, appoints Directors and Statutory Auditors. It also appoints the independent auditing firm to perform the Independent Statutory Audit, setting its compensation. Moreover, it resolves on remuneration and incentivisation policies and practices provided for by prevailing regulations.

The Extraordinary Shareholders' Meeting has the authority to resolve on amendments to the Articles of Association, capital increase transactions, mergers and de-mergers.

Shareholders' Meeting documentation April 28, 2020

Documentation
Notice of call	pdf
Excerpt of the Notice of Call	pdf
Supplement to the Notice of Call	pdf
Proxy form to the Designated Representative	pdf
Ordinary proxy form	pdf
Certification of Representative (Article 135-novies of the Legislative Decree no. 58 of February 24, 1998)	pdf
Directors' Reports item of the Agenda of the Shareholders’ Meeting in Ordinary and Extraordinary Part	pdf
Directors' Reports items 1 and 2 of the Agenda of the Shareholders’ Meeting in Ordinary Part – Report replaced on April 6, 2020	pdf
Information on the procedure for appointing the corporate bodies of FinecoBank	pdf
*Template ''Letter form for the submitting of lists for the appointment of members of the Board of Directors'' - Annex A*	pdf
*Template ''Declaration form certifying the existence or absence of any relationship of affiliation'' - Annex B*	pdf
Template ''Acceptance Statement'' and relevant annex (“Statement concerning the knowledge / expertise accrued in the areas of competency envisaged by the document named Qualitative and quantitative composition of the Board of Directors of FonecoBank S.p.A.”) - Annex C	pdf
*Template ''Letter form for the submitting of lists for the appointment of Statutory Auditors'' - Annex A1*	pdf
*Template ''Declaration form certifying the existence or absence of any relationship of affiliation'' - Annex B1*	pdf
*Template ''Acceptance Statement'' - Annex C1*	pdf
Privacy statement pursuant to UE Regulation no. 2017/679 - Annex D	pdf
Qualitative and quantitative composition of the Board of Directors of FinecoBank S.p.A.	pdf
Qualitative and quantitative composition of the Board of Statutory Auditors of FinecoBank S.p.A.	pdf
Process for selecting candidates for membership of the Board of Directors	pdf
List No. 1 BoD - List of the Board of Directors and proposal on the number of Directors and duration of their term of office	pdf
List No. 1 BoD - Board of Directors selection process and introduction of the candidates	pdf
List No. 2 BoD - List submitted by institutional investors	pdf
List No. 1 Board of Statutory Auditors - List submitted by institutional investors and proposal on the remuneration of the Board of Statutory Auditors	pdf
2020 Compensation Policy	pdf
Annex I to 2020 Compensation Policy	pdf
Annex II to 2020 Compensation Policy	pdf
Reports and Accounts 2019	pdf
Report on Corporate Governance and Ownership Structures 2019	pdf

Documentation
Side presentation relating to the 2020 Compensation Policy	pdf
2019 Consolidated Non-Financial Statement - FinecoBank Group	pdf
Votes summary report	pdf
Minutes of the Shareholders' Meeting	pdf

Shareholders' Meeting documentation February 18, 2020

Documentation
Notice of call	pdf
Excerpt of the Notice of Call	pdf
Proxy form and voting instructions to the Appointed Representative	pdf
Ordinary proxy form	pdf
Certification of representative (Article 135-novies of the Legislative Decree no. 58 of February 24, 1998)	pdf
Director's Report	pdf
Information on the integration of the Board	pdf

Documentation
Votes summary report	pdf
Minutes of the Shareholders' Meeting	pdf

Shareholders' Meeting April 10, 2019

Shareholders' Meeting documentation

Documentation
Notice of call	pdf
Excerpt of the Notice of Call	pdf
Proxy form and voting instructions to the Appointed Representative	pdf
Ordinary proxy form	pdf
Certification of representative (Article 135-novies of the Legislative Decree no. 58 of February 24, 1998)	pdf
Director's Report	pdf
2019 Compensation Policy	pdf
Annex 1 to 2019 Compensation Policy	pdf
Annex 2 to 2019 Compensation Policy	pdf
Termination payments policy	pdf
Report on Corporate Governance and Ownership Structures 2018	pdf
Reports and Accounts 2018	pdf

Documentation
Side Presentation relating to the 2019 Compensation Policy	pdf
Votes summary report	pdf
Minutes of the Ordinary Shareholders' Meeting	pdf
Minutes of the Extraordinary Shareholders' Meeting	pdf

Shareholders' Meeting April 10, 2018

Shareholders' Meeting documentation

Documentation
Notice of call	pdf
Excerpt of the Notice of Call	pdf
Proxy form and voting instructions to the Appointed Representative	pdf
Ordinary proxy form	pdf
Certification of representative (Article 135-novies of the Legislative Decree no. 58 of February 24, 1998)	pdf
Director's Report	pdf
Information for the filing of candidacies	pdf
2018 Compensation Policy	pdf
Annex 1 to 2018 Compensation Policy	pdf
Annex 2 to 2018 Compensation Policy	pdf
Report on Corporate Governance and Ownership Structures 2017	pdf
FinecoBank S.p.A. 2017 Reports and Accounts	pdf
Candidacies for the completion of the Board of Statutory Auditors of FinecoBank	pdf

Documentation
Side Presentation relating to the 2018 Compensation Policy	pdf
Votes summary report	pdf
Minutes of the Ordinary Shareholders' Meeting	pdf
Minutes of the Extraordinary Shareholders' Meeting	pdf

Shareholders' Meeting April 11, 2017

Shareholders' Meeting documentation

Documentation
Notice of call	pdf
Excerpt of the Notice of Call	pdf
Proxy form and voting instructions to the Appointed Representative	pdf
Ordinary proxy form	pdf
Certification of representative (Article 135-novies of the Legislative Decree no. 58 of February 24, 1998)	pdf
Directors' Reports item 1, 2, 3, 4, 5 and 6 of the Agenda	pdf
Information concerning the appointment of the Board of Directors and the Board of Statutory Auditors	pdf
*Template ''Letter form for the submitting of lists for the appointment of members of the Board of Directors'' - Annex A*	pdf
*Template ''Declaration form certifying the existence or absence of any relationship of affiliation'' - Annex B*	pdf
*Template ''Acceptance Statement'' and template ''Qualitative-quantitative profile statement'' - Annexes C e D*	pdf
*Template ''Letter form for the submitting of lists for the appointment of Statutory Auditors'' - Annex A1*	pdf
*Template ''Declaration form certifying the existence or absence of any relationship of affiliation'' - Annex B1*	pdf
*Template ''Acceptance Statement'' - Annex C1*	pdf
Directors' Reports item 7, 8, 9, 10, 11 and 12 of the Agenda - Ordinary Part and item 1 and 2 of the Agenda - Extraordinary Part	pdf
2017 Compensation Policy	pdf
Annex 1 to 2017 FinecoBank Compensation Policy	pdf
Annex 2 to 2017 FinecoBank Compensation Policy	pdf
Termination payments policy	pdf
Candidacies for the appointment of the Board of Directors of FinecoBank S.p.A.	pdf
Candidacies for the appointment of the Board of Statutory Auditors of FinecoBank S.p.A.	pdf

Documentation
Side Presentation relating to the 2017 Compensation Policy	pdf
Votes summary report	pdf
Minutes of the Extraordinary Shareholders'Meeting	pdf
Minutes of the Ordinary Shareholders' Meeting	pdf

Shareholders' Meeting 12 April 2016

Shareholders' Meeting documentation

Documentation
Notice of Meeting	pdf
Excerpt of the Notice of Meeting	pdf
Proxy of the Company's designated Representative	pdf
Proxy	pdf
Directors' Reports	pdf
FinecoBank S.p.A. 2015 Reports and Accounts	pdf
2016 Compensation Policy	pdf
Report on Corporate Governance and Ownership Structures 2015	pdf
Summary report of the votes	pdf
Minutes	pdf

Shareholders' Meeting 23 April 2015

Shareholders' Meeting documentation

Documentation
Notice of Meeting	pdf
Proxy of the Company's designated Representative	pdf
Proxy	pdf
Directors' Reports	pdf
FinecoBank S.p.A. 2014 Reports and Accounts	pdf
Compensation Policy 2015	pdf
Termination Payments Policy 2015	pdf
Report on Corporate Governance and Ownership Structures 2014	pdf
Summary report of the votes	pdf
Minutes	pdf

Company Boards

Board of Directors

The Board of Directors was appointed by the Ordinary Shareholders' Meeting of FinecoBank of 28 April 2020 and will remain in office until the approval of annual financial statements as at 31 December 2022. The Board of Directors has the following members:

Name and Surname	Position	Place and date of birth	In office since
Marco Mangiagalli	Chairman	Milano 08/03/1949	28/04/2020
Francesco Saita	Vice Chairman	Milano 15/10/1967	28/04/2020
Francesco Saita - Vice Chairman He graduated in Business Administration at Bocconi University in Milan in 1991. Since 2005 he is Full professor at the Department of Finance at Bocconi University, where he was previously a researcher and then associate professor. At Bocconi University he is currently Director of the Financial Education research unit at the Baffi Carefin research centre. At Bocconi he has previously been Director of the Baffi Carefin Centre for Applied Research on International Markets, Banking, Finance and Regulation (2015-2017), Dean of the Graduate School Dean (2010-2014) and Director of the Finance Department (2007-2010). He has authored many publications on risk management in banks, asset management companies and insurance companies, and on derivative instruments. He has been an independent board director of Fondi Alleanza SGR (2003-2006) and of Banca Aletti (2012-2014). Since 2014 he is Vice Chairman of the Board and Chairman of the Risk and Related Parties Committee (previously Audit and Related Parties Committee) at Finecobank. Over the years he has also provided advisory services on risk management and derivative instruments to banks, insurance companies and asset management companies.
Alessandro Foti	Managing Director and General Manager	Milano 31/08/1960	28/04/2020
Alessandro Foti - Managing Director and General Manager He graduated with honours in Business and Economics from the Bocconi University of Milan in 1984. He began his professional career in the Financial Management Office of IBM in 1985. After three years of experience in Montedison S.p.A., where he became Head of financial coordination of the group's affiliate companies, in 1989 he joined Fin-Eco Holding S.p.A., with responsibility for capital market operations. In 1993 he became the Head of the operational section for administration, asset management and trading of Fin-Eco Sim S.p.A.. After being appointed as a member of the Board of Directors, General Manager and Managing Director, in 2002 he became Chairman of Fin-Eco Sim S.p.A.. After three years of experience as a member of the Management Committee of Assosim, in October 1999 he was appointed as a member of the Board of Directors of FinecoBank. In 2001, he became a member of the Supervisory Board of Entrium Direct Bankers AG. From 2003 to 2005, he was a member of the Board of Directors of Ducati Motors Holding S.p.A. and General Manager of FinecoGroup S.p.A. (a company listed on the Midex segment of the Milan Stock Exchange). From October 1999 to December 2000 he was a member of the Board of Directors of FinecoBank. From December 2000 to date he has served as Chief Executive Officer of FinecoBank and from July 2014 also as General Manager. From May 2010 to January 2015 he was Vice Chairman of the Supervisory Board of DAB Bank AG. From April 2012 to April 2014 he was a member of the Management Committee of Assoreti. From 2013 to 2019 he has been a member of the Executive Management Committee of UniCredit Group. Since April 2014 he has been Director and Vice Chairman of Assoreti. Since July 2014 he has been a member of the Board of Directors of Borsa Italiana S.p.A. In 2017, 2018 and 2019 he was awarded by Institutional Investor as best CEO in Europe in the banking industry for the SmallMid Cap category. Since 9th November 2018 he has been a member of the Board of Directors of Bocconi University of Milan.
Patrizia Albano	Director	Napoli 29/08/1953	28/04/2020
Patrizia Albano - Director Patrizia ALBANO, aged 63, graduated in Law with full marks from University La Sapienza of Rome in 1979 and member of the Rome Bar Association (Ordine degli Avvocati). She started her career as an in-house legal advisor at the Istituto Mobiliare Italiano S.p.A. from 1981 to 1999, and then worked as Head of the Large Corporate Division central legal office of San Paolo IMI S.p.A. until 2000. She has also worked as General Counsel of IBI (now Alerion Clean Power S.p.A.) and as Company Secretary of Risanamento Napoli S.p.A. and Fincasa S.p.A., both of which are listed companies on the Italian Stock Exchange. Later, from 2003 to 2007, she worked at the Italian law firm, Studio Legale Carbonetti. Since 2007, she is in the private practice at her own law firm in Rome and Milan (Albano Baldassari Avvocati), practicing in the Corporate Law field and providing assistance to various clients in relation to corporate consulting and corporate, banking and financial transactions, as well as Institutional and corporate compliance. She assisted Prada S.p.A. in its listing on the Hong Kong Stock Exchange and has been providing consultancy and assistance to the Prada Group, coordinating its Corporate Affairs since September 2008. Since February 2015 she has been representing the Company at Assolombarda (Association of Industrial provinces of Milan, Lodi, Monza and Brianza), where she is Chairperson of Gruppo Moda e Design. Ms. Albano also served as board member of Banca Carim – Cassa di Risparmio di Rimini S.p.A. from April to November 2015. She has been Chairman of the Board of Statutory Auditors of Artemide Italia S.p.A. and Regular Auditor of Artemide Group S.p.A and Artemide S.p.A since April 2014. Ms. Albano served as board member of Mediacontech S.p.A. from June to December 2016.
Elena Biffi	Director	Milano 27/01/1966	28/04/2020
Elena Biffi - Director Elena Biffi Member of AIAF, Italian Financial Analyst Association, and WCD, Women Corporate Directors. Degree (110 cum laude) in Political Economy at Bocconi University, she has more than 20 years of experience as consultant: corporate governance, evaluation of companies, strategic decisions, risk management, quantitative analysis. She is: Independent Director of FinecoBank, Independent Director of Arnoldo Mondadori Editore S.p.A., Insolvency official receiver of insurance company “La Concordia S.p.A. in LCA”; Chairperson of; Co-founder of CSIP, Certified Sustainability Insurance Partners (Nonprofit organization for sustainable insurance). Previous positions: Chairman of the Board of Statutory Auditors and the Supervisory Board on the Organizational Model provided for by Italian Legislative Decree no. 231/2001 of Fondartigianato, she worked in collaboration with the Ministry; Independent Director of Mediolanum S.p.A. (Bank and Insurance Group), Mediolanum Vita, Mediolanum Assicurazioni; Member of the Board of Statutory Auditors of Pension Fund (Vittoria Lavoro).
Giancarla Branda	Director	Sant’Agata di Esaro (CS) 16/07/1961	28/04/2020
Paola Giannotti De Ponti	Director	Alessandria 13/07/1962	28/04/2020
Marin Gueorguiev	Director	Bourgas (Bulgaria) 02/04/1972	28/04/2020
Gianmarco Montanari	Director	Novara 20/04/1972	28/04/2020
Gianmarco Montanari - Director Gianmarco Montanari is General Manager of the Italian Institute of Technology in Genoa. Previously he was City Manager (General Manager) of Turin after having worked as a manager in top positions in the automotive, financial, management and public administration sectors. He holds an academic degree in Engineering Management at the Politecnico of di Torino, and other four degrees in Management, Economics, Political Sciences and Law, together with various management specializations from prestigious international business schools (Columbia, Insead, IMD, Bocconi). Furthermore, he was member of numerous board of private and public companies including the Torinese Transport Group and the Italian Revenue Agency. He was awarded with the Knight of the Order of Merit of the Italian Republic. He is the author of the book "The Samsung Way".
Andrea Zappia	Director	Tripoli (Libia) 24/09/1963	28/04/2020
Andrea Zappia - Director Andrea Zappia is EVP and Chief Executive Officer Nw Markets and Business of Sky Group. Prior to that, he served as CEO of Sky Italia from 2011 to 2019. Since April 2015 Zappia has joined the Luxottica Board of Directors and was appointed Chairman of the Human Resources Committee. Between 2010 to 2011, he was Managing Director Customer Group at BSkyB, overseeing the UK pay-TV sales, marketing and customer operations teams, in charge of new customers acquisition and retention across the company’s range of pay-television, broadband and telephony products. Zappia joined Sky Italia in 2003, when the pay TV was set up. From 2003 to 2007, he was Vice President, Marketing, Promotion and Business Development, reporting to the CEO. He also served as Vice President Sport Channels of the Italian pay-TV prior to moving to BSkyB in 2010. Before joining Sky Italia, Zappia served as Vice President Marketing and Product Development worldwide at Fila and, from 1996 to 2001, as Global Sales and Marketing Director for Ferrari and Maserati. Zappia started his career in the multinational company Procter&Gamble where he worked as European Group Marketing Manager. Andrea Zappia is 56 years old, he was born in Tripoli but grew up in Bologna where he graduated in Economics.
Maria Alessandra Zunino De Pignier	Director	Roma 01/05/1952	28/04/2020

The members of the Board of Directors are domiciled for the purpose at the Company’s registered office.

Board of Statutory Auditors

The Board of Statutory Auditors currently in office is made up of five members, of which three are acting statutory auditors and two alternates. The Board of Statutory Auditors will remain in office until the approval of the financial statements for the year ended 31 December 2022. The Board of Statutory Auditors has the following members:

Name and Surname	Position	Place and date of birth	In office since
Elena Spagnol	Chairman	Torino 14/02/1968	28/04/2020
Elena Spagnol - Chairman She graduated in Business and Economics - University of Turin in 1992. Certified Public Account since 1995. She worked as consultant with Ernst & Young -Studio Legale e Tributario (associate since 2003) and since September 2016 she joined Studio Associato Piazza in Milan. She is author of articles newspaper and magazine, as well as publications; conference lecturer in collaboration with Eutekne. Chairman of Statutory Auditor of ERG S.p.A.
Massimo Gatto	Statutory Auditor	Roma 27/06/1963	28/04/2020
Chiara Orlandini	Statutory Auditor	Piombino (LI) 07/04/1983	28/04/2020
Luisa Marina Pasotti	Stand-in Statutory Auditor	Gallarate (VA) 06/08/1961	28/04/2020
Giacomo Ramenghi	Stand-in Statutory Auditor	Bologna 09/10/1970	28/04/2020

The members of Board of Statutory Auditors are domiciled for the purpose at the Company’s registered office.

FinecoBank Corporate Bodies Regulations

PDF

Supervisory Committee

In a resolution of 15 December 2005, the Board of Directors entrusted the supervision of the activities subject to protection in accordance with Leg. Dec. No. 231/01 to a specific body known as the "Supervisory Committee under the terms of Art. 6 of Leg. Dec. No. 231/2001", defining its composition and the relevant identification of the activities within its competence.

The Supervisory Committee is made up of:

Marianna Li Calzi, President
Salvatore Messina
Patrizia Verdesca, Head of Internal Audit

The term of office of the Committee members coincides with that of the Board of Directors, which appointed them, and its members may be re-elected. The Secretary of the Committee is the Compliance Officer.

In accordance with the provisions of Art. 6 of Leg. Dec. No. 231/2001, the Supervisory Committee is granted the powers necessary for the precise and efficient supervision of the operation of and compliance with the Organisation and Management Model. An integral part of the Model is the Code of Ethics under the terms of Leg. Dec. No. 231/2001, a document that contains the provisions aimed at ensuring that the actions of the recipients are motivated by criteria of correctness, cooperation, loyalty, transparency and mutual respect, as well as preventing the introduction of conduct that may constitute the offences or unlawful administrative acts included in the list of Leg. Dec. No. 231/01.

In the performance of the tasks provided for by Leg. Dec. No. 231/2001, the Supervisory Committee may participate directly in discussions with the Administrative Bodies of FinecoBank S.p.A., the Board of Auditors as well as all the organisational units of the company in order to obtain information or data deemed necessary for the performance of its activities.

To report any behaviour contrary to the principles referred to in Leg. Dec. No. 231/2001 to the Supervisory Committee of FinecoBank S.p.A., the email address is organismodivigilanza231@finecobank.com

It is pointed out that the aforesaid address is dedicate solely to reports for which it has competence and that the Supervisory Committee shall not consider claims from customers, for which reference is made to the appropriate section of the site for methods of transmission to the Bank.

The message must contain the person’s full ID information with the first and last names and address in order to enable the Committee to effect any communications/responses to the reporting party.

Committees

Risk and Related Parties Committee

Name and Surname	Position	Place and date of birth	Date of appointment
Francesco Saita	Chairman	Milano 15/10/1967	28/04/2020
Francesco Saita He graduated in Business Administration at Bocconi University in Milan in 1991. Since 2005 he is Full professor at the Department of Finance at Bocconi University, where he was previously a researcher and then associate professor. At Bocconi University he is currently Director of the Financial Education research unit at the Baffi Carefin research centre. At Bocconi he has previously been Director of the Baffi Carefin Centre for Applied Research on International Markets, Banking, Finance and Regulation (2015-2017), Dean of the Graduate School Dean (2010-2014) and Director of the Finance Department (2007-2010). He has authored many publications on risk management in banks, asset management companies and insurance companies, and on derivative instruments. He has been an independent board director of Fondi Alleanza SGR (2003-2006) and of Banca Aletti (2012-2014). Since 2014 he is Vice Chairman of the Board and Chairman of the Risk and Related Parties Committee (previously Audit and Related Parties Committee) at Finecobank. Over the years he has also provided advisory services on risk management and derivative instruments to banks, insurance companies and asset management companies.
Elena Biffi	Director	Milano 27/01/1966	28/04/2020
Elena Biffi Elena Biffi Member of AIAF, Italian Financial Analyst Association, and WCD, Women Corporate Directors. Degree (110 cum laude) in Political Economy at Bocconi University, she has more than 20 years of experience as consultant: corporate governance, evaluation of companies, strategic decisions, risk management, quantitative analysis. She is: Independent Director of FinecoBank, Independent Director of Arnoldo Mondadori Editore S.p.A., Insolvency official receiver of insurance company “La Concordia S.p.A. in LCA”; Chairperson of; Co-founder of CSIP, Certified Sustainability Insurance Partners (Nonprofit organization for sustainable insurance). Previous positions: Chairman of the Board of Statutory Auditors and the Supervisory Board on the Organizational Model provided for by Italian Legislative Decree no. 231/2001 of Fondartigianato, she worked in collaboration with the Ministry; Independent Director of Mediolanum S.p.A. (Bank and Insurance Group), Mediolanum Vita, Mediolanum Assicurazioni; Member of the Board of Statutory Auditors of Pension Fund (Vittoria Lavoro).
Paola Giannotti De Ponti	Director	Alessandria 13/07/1962	28/04/2020
Marin Gueorguiev	Director	Bourgas (Bulgaria) 02/04/1972	28/04/2020
Maria Alessandra Zunino De Pignier	Director	Roma 01/05/1952	28/04/2020

Remuneration Committee

Name and Surname	Position	Place and date of birth	Date of appointment
Gianmarco Montanari	Chairman	Novara 20/04/1972	28/04/2020
Gianmarco Montanari Gianmarco Montanari is General Manager of the Italian Institute of Technology in Genoa. Previously he was City Manager (General Manager) of Turin after having worked as a manager in top positions in the automotive, financial, management and public administration sectors. He holds an academic degree in Engineering Management at the Politecnico of di Torino, and other four degrees in Management, Economics, Political Sciences and Law, together with various management specializations from prestigious international business schools (Columbia, Insead, IMD, Bocconi). Furthermore, he was member of numerous board of private and public companies including the Torinese Transport Group and the Italian Revenue Agency. He was awarded with the Knight of the Order of Merit of the Italian Republic. He is the author of the book "The Samsung Way".
Giancarla Branda	Director	Sant’Agata di Esaro (CS) 16/07/1961	28/04/2020
Paola Giannotti De Ponti	Director	Alessandria 13/07/1962	28/04/2020

Appointments Committee

Name and Surname	Position	Place and date of birth	Date of appointment
Elena Biffi	Chairman	Milano 27/01/1966	28/04/2020
Elena Biffi Elena Biffi Member of AIAF, Italian Financial Analyst Association, and WCD, Women Corporate Directors. Degree (110 cum laude) in Political Economy at Bocconi University, she has more than 20 years of experience as consultant: corporate governance, evaluation of companies, strategic decisions, risk management, quantitative analysis. She is: Independent Director of FinecoBank, Independent Director of Arnoldo Mondadori Editore S.p.A., Insolvency official receiver of insurance company “La Concordia S.p.A. in LCA”; Chairperson of; Co-founder of CSIP, Certified Sustainability Insurance Partners (Nonprofit organization for sustainable insurance). Previous positions: Chairman of the Board of Statutory Auditors and the Supervisory Board on the Organizational Model provided for by Italian Legislative Decree no. 231/2001 of Fondartigianato, she worked in collaboration with the Ministry; Independent Director of Mediolanum S.p.A. (Bank and Insurance Group), Mediolanum Vita, Mediolanum Assicurazioni; Member of the Board of Statutory Auditors of Pension Fund (Vittoria Lavoro).
Patrizia Albano	Director	Napoli 29/08/1953	28/04/2020
Patrizia Albano Patrizia ALBANO, aged 63, graduated in Law with full marks from University La Sapienza of Rome in 1979 and member of the Rome Bar Association (Ordine degli Avvocati). She started her career as an in-house legal advisor at the Istituto Mobiliare Italiano S.p.A. from 1981 to 1999, and then worked as Head of the Large Corporate Division central legal office of San Paolo IMI S.p.A. until 2000. She has also worked as General Counsel of IBI (now Alerion Clean Power S.p.A.) and as Company Secretary of Risanamento Napoli S.p.A. and Fincasa S.p.A., both of which are listed companies on the Italian Stock Exchange. Later, from 2003 to 2007, she worked at the Italian law firm, Studio Legale Carboti. Since 2007, she is in the private practice at her own law firm in Rome and Milan (Albano Baldassari Avvocati), practicing in the Corporate Law field and providing assistance to various clients in relation to corporate consulting and corporate, banking and financial transactions, as well as Institutional and corporate compliance. She assisted Prada S.p.A. in its listing on the Hong Kong Stock Exchange and has been providing consultancy and assistance to the Prada Group, coordinating its Corporate Affairs since September 2008. Since February 2015 she has been representing the Company at Assolombarda (Association of Industrial provinces of Milan, Lodi, Monza and Brianza), where she is Chairperson of Gruppo Moda e Design. Ms. Albano also served as board member of Banca Carim – Cassa di Risparmio di Rimini S.p.A. from April to November 2015. She has been Chairman of the Board of Statutory Auditors of Artemide Italia S.p.A. and Regular Auditor of Artemide Group S.p.A and Artemide S.p.A since April 2014. Ms. Albano served as board member of Mediacontech S.p.A. from June to December 2016.
Gianmarco Montanari	Director	Novara 20/04/1972	28/04/2020
Gianmarco Montanari Gianmarco Montanari is General Manager of the Italian Institute of Technology in Genoa. Previously he was City Manager (General Manager) of Turin after having worked as a manager in top positions in the automotive, financial, management and public administration sectors. He holds an academic degree in Engineering Management at the Politecnico of di Torino, and other four degrees in Management, Economics, Political Sciences and Law, together with various management specializations from prestigious international business schools (Columbia, Insead, IMD, Bocconi). Furthermore, he was member of numerous board of private and public companies including the Torinese Transport Group and the Italian Revenue Agency. He was awarded with the Knight of the Order of Merit of the Italian Republic. He is the author of the book "The Samsung Way".

Corporate Governance and Environmental and Social Sustainability Committee

Name and Surname	Position	Place and date of birth	Date of appointment
Maria Alessandra Zunino De Pignier	Chairman	Roma 01/05/1952	28/04/2020
Patrizia Albano	Director	Napoli 29/08/1953	28/04/2020
Patrizia Albano Patrizia ALBANO, aged 63, graduated in Law with full marks from University La Sapienza of Rome in 1979 and member of the Rome Bar Association (Ordine degli Avvocati). She started her career as an in-house legal advisor at the Istituto Mobiliare Italiano S.p.A. from 1981 to 1999, and then worked as Head of the Large Corporate Division central legal office of San Paolo IMI S.p.A. until 2000. She has also worked as General Counsel of IBI (now Alerion Clean Power S.p.A.) and as Company Secretary of Risanamento Napoli S.p.A. and Fincasa S.p.A., both of which are listed companies on the Italian Stock Exchange. Later, from 2003 to 2007, she worked at the Italian law firm, Studio Legale Carboti. Since 2007, she is in the private practice at her own law firm in Rome and Milan (Albano Baldassari Avvocati), practicing in the Corporate Law field and providing assistance to various clients in relation to corporate consulting and corporate, banking and financial transactions, as well as Institutional and corporate compliance. She assisted Prada S.p.A. in its listing on the Hong Kong Stock Exchange and has been providing consultancy and assistance to the Prada Group, coordinating its Corporate Affairs since September 2008. Since February 2015 she has been representing the Company at Assolombarda (Association of Industrial provinces of Milan, Lodi, Monza and Brianza), where she is Chairperson of Gruppo Moda e Design. Ms. Albano also served as board member of Banca Carim – Cassa di Risparmio di Rimini S.p.A. from April to November 2015. She has been Chairman of the Board of Statutory Auditors of Artemide Italia S.p.A. and Regular Auditor of Artemide Group S.p.A and Artemide S.p.A since April 2014. Ms. Albano served as board member of Mediacontech S.p.A. from June to December 2016.
Francesco Saita	Director	Milano 15/10/1967	28/04/2020
Francesco Saita He graduated in Business Administration at Bocconi University in Milan in 1991. Since 2005 he is Full professor at the Department of Finance at Bocconi University, where he was previously a researcher and then associate professor. At Bocconi University he is currently Director of the Financial Education research unit at the Baffi Carefin research centre. At Bocconi he has previously been Director of the Baffi Carefin Centre for Applied Research on International Markets, Banking, Finance and Regulation (2015-2017), Dean of the Graduate School Dean (2010-2014) and Director of the Finance Department (2007-2010). He has authored many publications on risk management in banks, asset management companies and insurance companies, and on derivative instruments. He has been an independent board director of Fondi Alleanza SGR (2003-2006) and of Banca Aletti (2012-2014). Since 2014 he is Vice Chairman of the Board and Chairman of the Risk and Related Parties Committee (previously Audit and Related Parties Committee) at Finecobank. Over the years he has also provided advisory services on risk management and derivative instruments to banks, insurance companies and asset management companies.

External Auditors

The External Auditors must be entered in the Register of Auditors kept by the Ministry of Economy and Finance and, during the year, have the task of:

verifying that the company’s accounting records are properly maintained and that operations are correctly reflected in the accounting records;
providing an opinion, in a specific report, on the annual report’s compliance with the regulations with the rules governing the report and confirming that it provides a true and fair view of the financial position and results of operations for the year

Additionally, as recommended by Consob, the external auditors also audit the half-year financial statements, including the half-year interim financial report. The above tasks was assigned during the Ordinary Shareholders’ Meeting of FinecoBank of 16 April 2013, upon reasoned proposal from the Board of Statutory Auditors, for the years 2013-2021, in accordance with Legislative Decree 39/2010, which establishes the term of the engagement as 9 years non-renewable and were confirmed ahead of the listing of the Bank’s shares on the Mercato Telematico Azionario (electronic stock market) organised and managed by Borsa Italiana S.p.A. by letter of acknowledgement of 16 April 2014.

The external auditors currently appointed by FinecoBank are Deloitte & Touche S.p.A.

Via Tortona, 25
20144 Milano
Tel. 02 83322111
www.deloitte.it

Related parties and associated persons

Global Policy for the management of transactions with persons in potential conflict of interest of the FinecoBank Group.

The Board of Directors of FinecoBank S.p.A. in its meeting on November 5, 2019, having received prior positive recommendations from the Risk and Related Parties Committee and the Board of Statutory Auditors, approved the new "Global Policy for the management of transactions with persons in potential conflict of interest of the FinecoBank Group" (the "Global Policy") whose purpose is to establish, within FinecoBank Group's scope of operations, the rules and principles to be adhered to for the control of risk arising from situations of possible conflict of interest resulting from the proximity of certain persons to the Bank's or its Subsidiaries’ decision-making centres.

The Global Policy – intended as an organic abridgement with the aim of unifying the governance aspects and the scopes of application, as well as the procedural and organizational aspects – contains the rules to be followed in the management of:

Transactions with Related Parties pursuant to the Consob Regulation adopted by resolution 17221 of March 12, 2010;
Transactions with Associated Persons pursuant to the regulations on “Risk activities and conflicts of interest with associated persons, established in Tile V, Chapter 5 of the Bank of Italy Circular 263/2006 ("New regulations for the prudential supervision of banks" as amended);
Obligations of Bank Officers pursuant to Article 136 of the Legislative Decree 385 of September 1, 1993, the "Italian Banking Law";
Transactions with additional relevant persons in potential conflict of interest as identified by way of self-regulation by the Bank, taking into account the applicable law and regulations.

The Board of Directors of FinecoBank S.p.A., on an annual basis, assesses whether to revise the Global Policy taking account, among other things, of any changes in the applicable regulations and in the governance and organizational structure of the Bank or FinecoBank Group as well as the demonstrated effectiveness of the same Global Policy in practice.

Global Policy for the management of transactions with persons in potential conflict of interest of the FinecoBank GroupPDF

PDF

Documents

Articles of Association

The Articles of Association are the document containing the operational rules of the Company that supplement the legal provisions. The Articles of Association may be amended by the Ordinary Shareholders' Meeting or, in specific cases, by the Board of Directors. The amendments take effect from the time when the related resolution is recorded in the Register of Companies.

Articles of Association

PDF

Qualitative and quantitative profile of the Board of Directors

In a meeting held on 25 February 2020 – and in accordance with the Bank of Italy Rules on Corporate Governance – the Board of Directors of FinecoBank established and approved its own qualitative and quantitative composition (the "Qualitative and Quantitative Profile of the Board of Directors of FinecoBank S.p.A."), which is considered 'optimal' for the purpose of proper performance of its responsibilities.

Quali-Quantitative BoD Profile

PDF

Quali-Quantitative Profile of the Board of Statutory Auditors

In a meeting held on 11 March 2020, the FinecoBank Board of Statutory Auditors established and approved its own qualitative and quantitative composition (the "Assessment of the Qualitative and Quantitative composition of the Board of Statutory Auditors of FinecoBank S.p.A."), which is considered "optimal" for the purpose of proper performance of its responsibilities.

Quali-Quantitative BoSA Profile

PDF

Procedures for Shareholders’ Meetings

The Shareholders’ Meeting of FinecoBank S.p.A. adopted the Procedures for Shareholders’ Meetings, which are designed to govern the running of ordinary, extraordinary and – insofar as compatible – special meetings.

Procedures for Shareholders' Meetings

PDF

Tax Strategy

The FinecoBank Tax Strategy - approved by the Board of Directors of Fineco - provides for the guidelines and principles of Fineco Group for the management of tax issues and associated risks (both financial and reputational). A proper tax management, in fact, is essential for Fineco Group, its shareholders and all third parties affected by its activities.
The document has been written in line with our Group values, which also reflect the International best practice, and should be read and applied in conjunction with the other Group's policies and procedures.

Tax Strategy

PDF

Board resolution documentation

Documentation	Save
Minutes Extract BoD 12/03/2020	Save
Minutes Extract BoD 11/02/2020	Save

Documentation	Save
Minutes Extract BoD 05/02/2019	Save

Documentation	Save
Minutes Extract BoD 06/02/2018	Save

Documentation	Save
Minutes Extract BoD 07/02/2017	Save

Documentation	Save
Minutes Extract BoD 08/02/2016	Save

Documentation	Save
Minutes Extract BoD 09/02/2015	Save

Report on Corporate Governance

The Board of Directors of FinecoBank S.p.A., with resolution of 12 March 2020, approved the “Report on Corporate Governance and Ownership Structures 2019” which compares the corporate governance system adopted by the Bank with the corporate governance rules provided for not only by law and applicable to companies with shares listed on a regulated market organized and managed by Borsa Italiana S.p.A., but also by the Code of Conduct prepared by the Corporate Governance Committee of Borsa Italiana.

Report on Corporate Governance and Ownership Structures 2019PDF

The Board of Directors of FinecoBank S.p.A., with resolution of 5 March 2019, approved the “Report on Corporate Governance and Ownership Structures 2018” which compares the corporate governance system adopted by the Bank with the corporate governance rules provided for not only by law and applicable to companies with shares listed on a regulated market organized and managed by Borsa Italiana S.p.A., but also by the Code of Conduct prepared by the Corporate Governance Committee of Borsa Italiana.

Report on Corporate Governance and Ownership Structures 2018PDF

The Board of Directors of FinecoBank S.p.A., with resolution of 1th March 2018, approved the "Report on Corporate Governance and Ownership Structures 2017" which compares the corporate governance system adopted by the Bank with the corporate governance rules provided for not only by law and applicable to companies with shares listed on a regulated market organized and managed by Borsa Italiana S.p.A., but also by the Code of Conduct prepared by the Corporate Governance Committee of Borsa Italiana.

Report on Corporate Governance and Ownership Structures 2017PDF

The Board of Directors of FinecoBank S.p.A., with resolution of 7th March 2017, approved the "2016 Corporate Governance and Ownership Structures Report“ which compares the corporate governance system adopted by the Bank with the corporate governance rules provided for not only by law and applicable to companies with shares listed on a regulated market organized and managed by Borsa Italiana S.p.A., but also by the Code of Conduct prepared by the Corporate Governance Committee of Borsa Italiana."

Report on Corporate Governance and Ownership Structures 2016PDF

The Board of Directors of FinecoBank S.p.A., with resolution of 8 February 2016, approved the "2015 Corporate Governance and Ownership Structures Report" which compares the corporate governance system adopted by the Bank with the corporate governance rules provided for not only by law and applicable to companies with shares listed on a regulated market organized and managed by Borsa Italiana S.p.A., but also by the Code of Conduct prepared by the Corporate Governance Committee of Borsa Italiana.

Report on Corporate Governance and Ownership Structures 2015PDF

The Board of Directors of FinecoBank S.p.A., with resolution of 10 March 2015, approved the "2014 Corporate Governance and Ownership Structures Report" which compares the corporate governance system adopted by the Bank with the corporate governance rules provided for not only by law and applicable to companies with shares listed on a regulated market organized and managed by Borsa Italiana S.p.A., but also by the Code of Conduct prepared by the Corporate Governance Committee of Borsa Italiana.

Report on Corporate Governance and Ownership Structures 2014PDF

In a resolution of 5 June 2014, the Board of Directors of FinecoBank S.p.A. approved the “Report on the Corporate Governance System and on Compliance with the Corporate Governance Code for Listed Companies”. The document compares the Bank’s corporate governance system with the rules on the subject, as laid out by: i) current regulations applicable to listed companies on a regulated market organised and managed by Borsa Italiana S.p.A.; and ii) the Corporate Governance Code issued by the Corporate Governance Committee of Borsa Italiana.

Report on Corporate Governance SystemPDF

Internal Dealing

Internal Dealing Procedure

PDF

Article 19 of Regulation (EU) no. 596/2014 on market abuse and Article 114, paragraph 7 of Legislative Decree no. 58 of 24 February 1998 ("TUF") and articles 152 sexies and subsequent of the Consob Regulation adopted with resolution no. 11971 of 14 May 1999 as amended ("Consob Regulation) govern disclosure obligations and limitations for some types of transactions concerning shares and/or debt instruments of listed issuers, or other financial instruments related thereto, executed by "Relevant Parties" of the listed issuer and by persons closely associated with such parties (as identified herein). Continue

Transactions executed by Relevant Parties

Date	Name and Surname	Transaction	Number of shares	Amount in €	Save
14 October 2014	Enrico Cotta Ramusino	Buy	25,000	99,700	pdf
22 December 2014	Noris Giancarlo Gaccioli	Buy	4,300	19,909	pdf
23 December 2014	Noris Giancarlo Gaccioli	Buy	2,300	10,511	pdf
16 March 2015	Noris Giancarlo Gaccioli	Buy	3,500	21,402.50	pdf
7 April 2015	Noris Giancarlo Gaccioli	Buy	2,500	16,500	pdf
17 April 2015	Noris Giancarlo Gaccioli	Sell	10,100	69,664.75	pdf
23 April 2015	Noris Giancarlo Gaccioli	Buy	8,000	53,520.00	pdf
17 August 2015	Noris Giancarlo Gaccioli	Buy	2,700	20,668.50	pdf
11 November 2015	Enrico Cotta Ramusino	Buy	12,000	86,280	pdf
30 December 2015	Noris Giancarlo Gaccioli	Sell	10,700	81,373.50	pdf
30 December 2015	Noris Giancarlo Gaccioli	Sell	2,500	18,975	pdf
13 April 2016	Stefano Orfanini	Sell	18,900	131,166	pdf
14 February 2017	Mauro Albanese	Sell	43,781	238,221	pdf
14 February 2017	Paolo Di Grazia	Sell	43,754	238,074	pdf
14 February 2017	Alessandro Foti	Sell	106,370	578,780	pdf
14 February 2017	Carlo Giausa	Sell	34,406	187,210	pdf
14 February 2017	Fabio Milanesi	Sell	43,754	238,074	pdf
14 February 2017	Stefano Orfanini	Sell	3,483	18,952	pdf
14 February 2017	Lorena Pelliciari	Sell	18,576	101,076	pdf
28 March 2017	Stefano Orfanini	Sell	4,617	29,687	pdf
3 April 2017	Stefano Orfanini	Sell	3,412	21,744	pdf
9 May 2017	Stefano Orfanini	Sell	4,524	30,641	pdf
19 May 2017	Mauro Albanese	Sell	22,000	147,400	pdf
22 May 2017	Mauro Albanese	Sell	22,000	148,500	pdf
13 June 2017	Carlo Giausa	Sell	15,000	107,284.71	pdf
13 June 2017	Carlo Giausa	Sell	24,894	178,167.26	pdf
7 September 2017	Enrico Cotta Ramusino	Buy	13,000	89,858	pdf
5 October 2017	Enrico Cotta Ramusino	Buy	10,000	72,000	pdf
6 October 2017	Enrico Cotta Ramusino	Buy	5,000	35,975	pdf
14 February 2018	Alessandro Foti	Sell	90,895	840,797	pdf
14 February 2018	Fabio Milanesi	Sell	37,410	346,050	pdf
14 February 2018	Carlo Giausa	Sell	29,406	272,011	pdf
14 February 2018	Mauro Albanese	Sell	37,426	346,198	pdf
14 February 2018	Paolo Di Grazia	Sell	37,585	347,669	pdf
14 February 2018	Lorena Pelliciari	Sell	15,379	142,259	pdf
26 February 2018	Mauro Albanese	Sell	24,000	239,868	pdf
3 April 2018	Alessandro Foti	Sell	32,933	319,392	pdf
3 April 2018	Fabio Milanesi	Sell	13,559	131,498	pdf
3 April 2018	Carlo Giausa	Sell	25,355	245,899	pdf
3 April 2018	Mauro Albanese	Sell	24,862	241,117	pdf
3 April 2018	Paolo Di Grazia	Sell	13,559	131,498	pdf
3 April 2018	Lorena Pelliciari	Sell	5,828	56,521	pdf
3 April 2018	Stefano Orfanini	Sell	3,965	38,453	pdf
9 May 2018	Enrico Cotta Ramusino	Sell	34,213	339,602	pdf
10 May 2018	Enrico Cotta Ramusino	Sell	30,787	302,258	pdf
13 February 2019	Alessandro Foti	Sell	55,826	564,075	pdf
13 February 2019	Fabio Milanesi	Sell	22,719	229,557	pdf
13 February 2019	Mauro Albanese	Sell	22,986	232,254	pdf
13 February 2019	Paolo Di Grazia	Sell	22,719	229,557	pdf
13 February 2019	Lorena Pelliciari	Sell	9,876	99,789	pdf
1 April 2019	Alessandro Foti	Sell	31,522	371,329	pdf
1 April 2019	Fabio Milanesi	Sell	12,998	153,116	pdf
1 April 2019	Mauro Albanese	Sell	12,979	152,893	pdf
1 April 2019	Paolo Di Grazia	Sell	24,524	288,893	pdf
1 April 2019	Lorena Pelliciari	Sell	4,774	56,238	pdf
1 April 2019	Stefano Orfanini	Sell	926	10,908	pdf
6 August 2019	Enrico Cotta Ramusino	Buy	20,000	177,380	pdf
4 September 2019	Enrico Cotta Ramusino	Buy	5,000	47,875	pdf
6 September 2019	Enrico Cotta Ramusino	Buy	5,000	49,135	pdf
13 February 2020	Alessandro Foti	Sell	72,438	786,908	pdf
13 February 2020	Fabio Milanesi	Sell	29,082	315,924	pdf
13 February 2020	Mauro Albanese	Sell	29,753	323,213	pdf
13 February 2020	Paolo Di Grazia	Sell	29,082	315,924	pdf
13 February 2020	Lorena Pelliciari	Sell	12,441	135,149	pdf
25 February 2020	Enrico Cotta Ramusino	Buy	8,000	79,184	pdf
6 March 2020	Enrico Cotta Ramusino	Buy	5,000	44,998	pdf
11 March 2020	Enrico Cotta Ramusino	Buy	5,000	38,759	pdf
3 April 2020	Alessandro Foti	Sell	35,439	305,643.66	pdf
3 April 2020	Fabio Milanesi	Sell	14,616	126,055.69	pdf
3 April 2020	Mauro Albanese	Sell	14,590	125,831.46	pdf
3 April 2020	Paolo Di Grazia	Sell	14,616	126,055.69	pdf
3 April 2020	Lorena Pelliciari	Sell	5,417	46,718.92	pdf
3 April 2020	Stefano Orfanini	Sell	925	7,977.66	pdf

Date

Name and Surname

Transaction

Number of shares

Amount in €

Save

14 October 2014

Enrico Cotta Ramusino

Buy

25,000

99,700

Total Financial Assets	€62.2bn
TotalFinancial Assets in the Private segment ¹	€23.3bn
Net sales	€1.4bn
Net profits	€51.7m
CET1 transitional ²	22.24%
Clients in Italy	1,142,000
Personal Financial Advisors in Italy	2,639
Employees in Italy	1,080
Fineco Centers in Italy	356

Summary results	Q1 2020	Q1 2019
Total Financial Assets	75,927 € million	74,116 € million
Asset under management	35,516 € million	35,988 € million
Net sales	2,115 € million	1,711 € million
Customers	1,363,717	1,298,887
Employees	1,237	1,168
Personal Financial Advisors	2,557	2,571
Fineco Center	397	391

Main income statement results	Q1 2020	Q1 2019
Total revenues	200.1 € million	157.7 € million
Total revenues adjusted*	201.3 € million	158.2 € million
Cost income ratio	33.2%	41.4%
Cost income ratio adjusted*	33.0%	41.3%
Net profit	91.4 € million	63.2 € million
Net profit adjusted*	92.2 € million	63.5 € million
ROE	28.1%	30.7%
ROE adjusted*	28.4%	30.8%

Period	Financial report	Save
FY19	Reports and Accounts 2019	pdf
FY19	2019 Consolidated Non-Financial Statement - FinecoBank Group	pdf
9M19	Consolidated Interim Financial Report as at September 30th, 2019	pdf
1H19	Consolidated First Half Financial Report as at June 30, 2019	pdf
1Q19	Consolidated Interim Financial Report as at March 31st, 2019 – Press Release	pdf

Period	Financial report	Save
FY18	Reports and Accounts 2018	pdf
3Q18	Interim Financial Report as at September 30th, 2018 – Press Release	pdf
1H18	Consolidated First Half Financial Report as at June 30, 2018	pdf
1Q18	Interim Financial Report as at March 31, 2018 – Press Release	pdf

Period	Financial report	Save
FY17	FinecoBank S.p.A. 2017 Reports and Accounts	pdf
3Q17	Interim Financial Report as at September 30, 2017 – Press Release	Save
1H17	First Half Report as at June 30, 2017	Save
1Q17	Interim Financial Report as at March 31, 2017 – Press Release	Save

Period	Financial report	Save
FY16	FinecoBank S.p.A. 2016 Reports and Account	Save
3Q16	Interim Financial Report as at September 30, 2016 – Press Release	Save
1H16	First Half Report as at June 30, 2016	Save
1Q16	Interim Financial Report as at March 31, 2016 – Press Release	Save

Period	Financial report	Save
FY15	FinecoBank S.p.A. 2015 Reports and Accounts	Save
3Q15	Interim Financial Report as at September 30, 2015	Save
1H15	First Half Report as at June 30, 2015	Save
1Q15	Interim Financial Report as at March 31, 2015	Save

Period	Financial report	Save
FY14	FinecoBank S.p.A. 2014 Reports and Accounts	Save
3Q14	Interim Financial Report as at September 30, 2014	Save
1H14	First Half Report as at June 30 2014	Save
1Q14	Interim report 1Q14 as at March 31 2014	Save

Period	Documents	Save
FY19	FinecoBank Group public disclosure - Pillar III as at 31 December 2019	Save
FY19	Country by Country Reporting as at December 31, 2019	Save
FY18	Disclosure by Institutions according to Regulation (EU) No. 575/2013 - December 31, 2018	Save
FY17	Disclosure by Institutions according to Regulation (EU) No. 575/2013 - December 31, 2017	Save
FY16	ù Institutions according to Regulation (EU) No. 575/2013 - December 31, 2016	Save
FY15	Disclosure by Institutions according to Regulation (EU) No. 575/2013 - December 31, 2015	Save
FY14	Disclosure by Institutions according to Regulation (EU) No. 575/2013 - December 31, 2014	Save

Place and date	Conference	Save
Milan, 2nd July 2020	Borsa Italiana - Italian Sustainability Day (virtual)	Save
London, 24th June 2020	Autonomous - Asset & Wealth Managers Financials Forum (virtual)	Save
Milan, 23rd June 2020	Mediobanca 6th Italian CEO Conference (virtual)	Save
Rome, 12th June 2020	Goldman Sachs 24th Annual European Financials Conference (virtual)	Save
New York, 27th May 2020	Deutsche Bank 10th Annual Global Financial Services Conference (virtual)	Save
London, 14-15th May 2020	UBS Pan European Small and Mid-Cap Conference 2020 (virtual)	Save
Paris, 23rd March 2020	Citi Paris Symposium (virtual)	Save
London, 17-18th March 2020	Morgan Stanley European Financials Conference (virtual)	Save
London, 16th January 2020	Borsa Italiana - Italian Equity Roadshow	Save

Place and date	Conference	Save
Milan, 4th December 2019	Equita Italian Champions Conference	Save
Milan, 28th November 2019	BoAML Fintech Summit	Save
Paris, 27th November 2019	Exane BNP Paribas - 2nd European Mid Cap CEO Conference	Save
New York, 19-20th November 2019	Borsa Italiana - Italian Equity Roadshow	Save
Venice, 18th November 2019	Kepler Cheuvreux - Italian Financials Conference	Save
Paris, 15th November 2019	MS 2019 FIG Winter Conference	Save
Milan, 14th November 2019	UniCredit Italian Financials Debt Conference	Save
London, 12th November 2019	UBS European Conference	Save
Milan, 27th September 2019	J.P. Morgan - Italian Conference	Save
London, 25-26th September 2019	BoAML - 24th Annual Financials CEO Conference	Save
London, 3rd July 2019	Autonomous - Asset & Wealth Managers Rendez-Vous	Save
Milan, 2nd July 2019	Borsa Italiana - Italian Sustainability Day	Save
Milan, 25th June 2019	Mediobanca - 5th Italian CEO Conference	Save
Paris, 6th June 2019	Goldman Sachs - 23rd Annual European Financials Conference	Save
New York, 28-29th May 2019	DB 9th Annual Global Financial Services Conference	Save
London, 17th May 2019	Deutsche Bank - dbAccess Italy Conference	Save
London, 16th May 2019	UBS SMID Cap Conference 2019	Save
Milan, 3rd April 2019	Banca IMI - Financials Day	Save
Milan, 13th February 2019	UBS - CEEMEA & Italian Financials Conference	Save
London, 16th January 2019	Borsa Italiana - Italian Equity Roadshow	Save

Place and date	Conference	Save
Paris, 28th November 2018	Exane BNP Paribas - 1st European Mid Cap CEO Conference	Save
London, 27th November 2018	Autonomous - Asset Managers Conference	Save
Florence, 20th November 2018	Kepler Cheuvreux - Italian Financials Conference	Save
New York, 14-15th November 2018	Borsa Italiana - Italian Equity Roadshow	Save
Milan, 28th September 2018	J.P. Morgan Italian Conference	Save
London, 25-26th September 2018	BoAML - 23rd Annual Financials CEO Conference	Save
Milan, 2nd July 2018	Borsa Italiana - Italian Sustainability Day	Save
Milan, 26th June 2018	Mediobanca - 4th Italian CEO Conference	Save
Frankfurt, 6-7th June 2018	Goldman Sachs - 22nd Annual European Financials Conference	Save
London, 18th May 2018	Deutsche Bank - dbAccess Italy Conference	Save
Milan, 9th April 2018	Banca IMI - Asset Gatherers Day	Save
Milan, 13th February 2018	UBS - CEEMEA & Italian Financials Conference	Save
London, 16th January 2018	Borsa Italiana - Italian Equity Roadshow	Save

Place and date	Conference	Save
London, 17th January 2017	Borsa Italiana - Italian Equity Roadshow	Save
Milan, 16-17th February 2017	UBS EMEA & Italian Financial Conference	Save
Milan, 4th April 2017	Banca Imi ASSET GATHERERS DAY	Save
London, 18th May 2017	DB ITALIAN CONFERENCE	Save
Madrid, 8-9th June 2017	GS 21st Annual European Financials Conference	Save
Milan, 28th June 2017	Mediobanca ITALIAN CEO CONFERENCE	Save
Milan, 10th July 2017	BORSA ITALIANA - ITALIAN SUSTAINABILITY DAY	Save
London, 27-28th September 2017	BoAML 22nd Annual Financials CEO Conference	Save
Milan, 29th September 2017	JP MORGAN ITALIAN CONFERENCE	Save
Milan, 20th October 2017	Hammer Partners CEO Conference	Save
London, 14th November 2017	UBS European Conference 2017	Save
New York, 15-16th November 2017	BORSA ITALIANA - ITALIAN EQUITY ROADSHOW	Save
London, 23rd November 2017	Autonomous - Asset Managers Rendez-Vous conference	Save
Verona, 28th November 2017	Kepler Cheuvreux - ITALIAN FINANCIALS CONFERENCE	Save

Place and date	Conference	Save
Milan, June 22th 2016	Mediobanca Italian CEOs Conference	Save
London, May 18th 2016	dbAccess Italy Conference	Save
Milan, April 13th 2016	Banca IMI - Asset Gatherers Roadshow	Save
Milan, February 18th 2016	UBS CEEMEA & Italian Financials Conference	Save

Place and date	Conference	Save
London, December 10th 2015	Citi – Diversified Financials Conference	Save
Peschiera del Garda, December 2nd 2015	Kepler Cheuvreux Italian Financials Conference	Save
London, November 25th 2015	Autonomous Conference	Save
Milan, October 2nd 2015	J.P. Morgan Italian Conference	Save
Milan, January 15th /16th 2015	UBS CEEMEA & Italian Financials Conference	Save

Place and date	Conference	Save
Stresa, December 2nd 2014	Kepler Cheuvreux Italian Financials Conference	Save
Milan, September 29th 2014	J.P. Morgan Italian Conference	Save

	Rating	Outlook	Press Release
Long term	BBB	Negative	Save
Short term	A-2	Negative	Save
Additional Tier1	BB-		Save

Welcome to Fineco

A success story

£67.3 bn

1,363,717

£25.6 bn

6,000

£1.9 bn

12.1 mln

£228.7 mln

19.28%

1999: Pioneers in financial services

2000: Continuing innovation

2001: Exponential growth

2008: A new banking model

2014: Debut on the Italian stock market

2016: FTSE MIB Index listing

2017: Stoxx Europe 600 Index listing

Today: Solidifying our place on the global stage

Alessandro Foti

Fabio Milanesi

Paolo Di Grazia

Alessandro Foti

Chief Executive Officer and General Manager

Fabio Milanesi

Deputy General Manager It, Operations, Customer Care

Paolo Di Grazia

Deputy General Manager and Head of Global Business

Mauro Albanese

Lorena Pelliciari

Stefano Orfanini

Mauro Albanese

Head of Network PFA and Private Banking

Lorena Pelliciari

Chief Financial Officer

Stefano Orfanini

Chief Risk Officer

Silvio Puchar

Andrea Pepe

Silvio Puchar

Head of Compliance

Andrea Pepe

Head of Legal & Corporate Affairs

Sustainability at the heart of our strategy

Our sustainable pillars

Stakeholder Engagement

Material topics

ESG goals

Diversity and equal opportunities

Career development e Performance management

Evolution of the welfare plan

Engagement / Retention

Lending

Funds/ Investments

Green and Social Bonds

Financial Education

Training of Financial advisors

Community Support

Governance and risk management

Business Integrity

Our People

Our Customers

Reducing Environmental Impact

Collaborations

Reports and Ratings

KEY NUMBERS FOR 1Q17

Shareholders' Meeting 2020

Shareholders' Meeting documentation April 28, 2020

Other documents

Shareholders' Meeting documentation February 18, 2020

Other documents

Shareholders' Meeting April 10, 2019

Shareholders' Meeting documentation

Other documents

Shareholders' Meeting April 10, 2018

Shareholders' Meeting documentation

Other documents

Shareholders' Meeting April 11, 2017

Shareholders' Meeting documentation

Other documents

Shareholders' Meeting 12 April 2016

Leading customer service⁴