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Welcome to Fineco

Fineco offers banking, brokerage and investment services to retail clients from the convenience of a single multicurrency account.

The bank is regulated by the European Central Bank and is a member of the UniCredit Group, a global financial group. Efficiency, innovation and transparency helped Fineco become one of the highest rated banks in Europe*, with over 1.2 million customers.

A success story

Since launching in 1999, Fineco's mission has been to enhance the experience of online banking. Our business model allows us to offer a range of financial services designed to meet our clients' banking and investment needs, which they can access from an innovative and user- friendly platform. This unique approach has helped distinguish us from our competitors and become the world's most recommended bank2.

  • £62.9bn

    Total Financial Assets

  • 1,260,000

    Total clients

  • £24.4bn

    Total Financial Assets in the Private segment 3

  • 6,000

    Financial products offered

  • £4.2bn

    Net sales

  • 19.7 mln

    Executed trades in 3Q18

  • £158.7 mln

    Net profit adjusted*

  • 20.46%

    CET1 transitional


Figures as at September 30st, 2018
Exchange rate value as at September 28th, 2018: EUR/GBP 0.8873
*Non-recurring items in 3Q18: €-1.1 million net (€-1.6 million gross) related to severance connected to the reorganisation of the Bank announced in September 2018
1999

1999: Pioneers in financial services

We launched Fineco Online, the first online retail trading service in Italy.

2000

2000: Continuing innovation

Fineco launched its own network of advisors and mortgage agents, another first in Italy.

2001

2001: Exponential growth

In just two years, Fineco had attracted 250,000 clients and became the number one online trading platform in Europe.

2008

2008: A new banking model

Fineco's merger with UniCredit Xelion Banca established our unique banking model.

2014

2014: Debut on the Italian stock market

Fineco is listed in the MTA section of the Italian stock market.

2016

2016: FTSE MIB Index listing

FinecoBank is listed on the FTSE MIB.

2017

2017: Stoxx Europe 600 Index listing

FinecoBank is listed on the Stoxx Europe 600 index for large cap companies.

Today

Today: Solidifying our place on the global stage

With over one million clients and €1.4 billion in net sales, Fineco is one of the most robust, innovative and secure banks in the financial sector.

WHAT'S NEXT? Stay tuned!

Alessandro Foti

Chief Executive Officer and General Manager

Fabio Milanesi

Deputy General Manager and Head of It,
Operations, Customer Care

Paolo Di Grazia

Deputy General Manager and Head of
Global Business

Alessandro Foti

Chief Executive Officer and General Manager

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He graduated with honours in Business and Economics from the Bocconi University of Milan in 1984. He began his professional career in the Financial Management Office of IBM in 1985. After three years of experience in Montedison S.p.A., where he became Head of financial coordination of the group's affiliate companies, in 1989 he joined Fin-Eco Holding S.p.A., with responsibility for capital market operations. In 1993 he became the Head of the operational section for administration, asset management and trading of Fin-Eco Sim S.p.A.. After being appointed as a member of the Board of Directors, General Manager and Managing Director, in 2002 he became Chairman of Fin-Eco Sim S.p.A..
After three years of experience as a member of the Management Committee of Assosim, in October 1999 he was appointed as a member of the Board of Directors of FinecoBank. In 2001, he became a member of the Supervisory Board of Entrium Direct Bankers AG. From 2003 to 2005, he was a member of the Board of Directors of Ducati Motors Holding S.p.A. and General Manager of FinecoGroup S.p.A. (a company listed on the Midex segment of the Milan Stock Exchange). From October 1999 to December 2000 he was a member of the Board of Directors of FinecoBank. From December 2000 to date he has served as Managing Director of FinecoBank and from July 2014 also as General Manager.
From 2008 to date he has been Head of the Asset Gathering business line of the UniCredit Group.
From May 2010 to January 2015 he was Vice Chairman of the Supervisory Board of DAB Bank AG.
From April 2012 to April 2014 he was a member of the Management Committee of Assoreti.
From 2013 to date he has been a member of the Executive Management Committee of UniCredit Group.
Since April 2014 he has been Director and Vice Chairman of Assoreti.
Since July 2014 he has been a member of the Board of Directors of Borsa Italiana S.p.A.
In April 2017, he was awarded by Institutional Investor as best CEO in Europe in the banking industry for the Small&Mid Cap category.
Since 9th November 2018 he has been a member of the Board of Directors of Bocconi University of Milan.

Fabio Milanesi

Deputy General Manager It, Operations, Customer Care

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He is the Head of the Global Business Services Department (GBS). He began his career working for «Studio Agente di Cambio dott. Gaudenzi» in 1989. He joined Fin-eco Sim in 1992 as Administrative Director. He is now Deputy General Manager in Fineco.

Paolo Di Grazia

Deputy General Manager and Head of Global Business

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He graduated in Business Economics in 1994 from the Bocconi University of Milan. Immediately after gaining his degree, he moved to the United States and worked at the Republic National Bank of New York, dealing with derivative products. He returned to Italy in 1998 to take on the role of Business Development Director at Matrix S.p.A., where he contributed to the start up and development of the online trading platform for Fineco SIM, as well as product development and management for the Fineco brand. He joined the Company in 2004, taking on responsibility for the development and management of the online retail trading platforms and the trading desk. In 2007 he was appointed as Head of Direct Bank with responsibility for banking, brokerage and the trading desk. In 2015 he was appointed as Deputy General Manager. He manages Marketing and Innovation, Brand Promotion and Advertising for the Company areas. Since 19th September 2018, he also manages Investment Products & Advisory Solutions and Financial Advisory Services Units. Since June 2013, he has held the role of Vice Chairman and member of the Executive Committee of Assosim. Since 2008 he has been member of the Management Committee of Fineco.

Mauro Albanese

Head of Network PFA and Private Banking

Lorena Pelliciari

Chief Financial Officer

Stefano Orfanini

Chief Risk Officer

Mauro Albanese

Head of Network PFA and Private Banking

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He graduated in Economics and Banking in 1984 from the University of Siena. He began his career in IMIgest, where he held the role of Head of the Research and Analysis Office. After several years as Head of Development of Financial and Insurance Products of Banca Fideuram (from 1998), in the 2001 he joined the UniCredit Group to help with the start-up of Xelion and was appointed as Head of Network in 2003. In 2005 he took on the position of Business Integration Manager for the Private Banking Division (where he became Head of Planning at European level). At the end of 2007 he returned to Xelion Banca and, following its merger into Fineco in 2008, he was appointed as Head of the Network PFA Sales Department. Since 19th September 2018, following the change in the Bank’s organizational structure, the Department has been renamed as Network PFA and Private Banking.

Lorena Pelliciari

Chief Financial Officer

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She is the Head of the Administration Services Department. She began her career in the banking sector in 1980, at the Cassa di Risparmio di Reggio Emilia, where she held positions of responsibility in various areas: advisory services to private clients, finance and treasury, shareholding, planning and management control. Since 2000 she has held the position of Chief Financial Officer within the Company and is currently Head of the Chief Financial Officer Department.

Stefano Orfanini

Chief Risk Officer

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He is Head of the Chief Risk Officer (CRO) Department, which comprises the Risk Management, Overdrafts and Personal Loans functions. He gained a Degree in Law in 1984 from the University of Milan and began his career at the Biletta & Mazzotti law firm. He then joined Sogen Fiditalia SpA, a consumer credit company, where he dealt with legal services and credit recovery. In 1989 he joined Deutsche Bank, where he assumed roles of increasing responsibility in the areas of loans, credit recovery and operational risk management for clients and traders, and became Head of the Risk Area of the Credit Card Division in 1997.In 2001, he joined FinecoBank as Director of Lending and, on the basis of his previous experience gained from 2002 to 2006, he was appointed as head of electronic money and member of the Italy VISA Board. In 2007, he became Head of the Risk Area and following FinecoBank’s acquisition by UniCredit, he took on the role of CRO responsible for setting up and developing activities for the verification of capital adequacy, the development of second level controls, and compliance with supervisory regulations, as well as the management of operational, reputational, market and credit risk.

Silvio Puchar

Head of Compliance

Andrea Pepe

Head of Legal & Corporate Affairs

Silvio Puchar

Head of Compliance

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He is the Head of the Compliance Officer Unit, which also includes the anti-money laundering function. He graduated in Business Economics in 1989 from the Bocconi University of Milan and began his career as an Auditor specialising in finance and credit at KPMG SpA. In 1992, he joined Finreme Sim (former Cariplo Group), reaching the position of Head of Administration, Financial Reporting and relations with the Regulatory Authorities. In 1998, he joined Fin-eco Sim as Head of Audit, responsible for creating the internal audit function. From 2001 to 2005, he held the role of Head of Internal Audit of FinecoBank. In 2005, he was appointed as Head of Compliance of FinecoBank, responsible for overseeing the creation of the function, setting out its activities and processes. He is also Head of Anti-Money Laundering.

Andrea Pepe

Head of Legal & Corporate Affairs

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He is Head of the Legal & Corporate Affairs Departments, which comprises the functions of Corporate Affairs, Legal Research, Complaints and Legal Affairs. He gained a Degree in Law in 1997 from the Sacro Cuore Catholic University of Milan and subsequently authorisation to practice the legal profession. He began his career at the Camozzi & Bonissoni Law and Tax firm, specialised in financial markets, banking and insurance law. In 2003, he joined FinecoGroup SpA, a sub-holding parent of FinecoBank, among others. He held increasingly important roles in the legal area to then become Head of the Legal Function in 2005. In 2006, he joined FinecoBank as Head of the Legal and Corporate Affairs Area. He oversees all aspects of legal advice and support for business and product development, also resulting from regulatory changes, as well as the establishment of the processes and activities designed to prevent legal disputes.


Sustainability at the heart of our strategy

We founded Fineco on three pillars which we believe promote sustainable growth:

  • Efficiency- Strong focus on IT & Operations to streamline our operations and reduce costs.
  • Innovation- Anticipate the evolving needs of our clients and create solutions to simplify their online banking experience.
  • Transparency- Treat all our stakeholders with fairness and respect.

Incorporating these pillars into our business model helps us focus on achieving the highest standards while delivering long- term value for our stakeholders. They also remind us to support our people and embrace our local communities.

OUR SUSTAINABLE PILLARS

We founded Fineco on 3 main pillars: Efficiency, Innovation and Transparency.
The keys of our strategy, still leading our sustainable growth.

EFFICIENCY

Strong focus on IT & Operations, more flexibility, less costs.

INNOVATION

Anticipate new needs simplifying customers’ life.

TRANSPARENCY

Fairness and Respect for all our stakeholders.

  • We were true pioneers

    • Fineco anticipated the digitization of financial services.
    • We helped shift our clients' focus from physical proximity to the quality of the user experience.
  • We designed the next generation of banking

    • We had the freedom to build a new kind of bank.
    • Our proprietary back-end and automated processes allow us to control costs and accelerate our time to market
  • We aim for excellence

    Offering a range of financial services from a single account sets us apart from the competition, but it’s not enough. Our goal is to exceed our clients’ expectations with every product or service we offer.

Milan, 2nd July 2018 - Borsa Italiana - Italian Sustainability DayPDF

KEY NUMBERS FOR 1Q17

Total Financial Assets €62.2bn
TotalFinancial Assets in the Private segment 1 €23.3bn
Net sales €1.4bn
Net profits €51.7m
CET1 transitional 2 22.24%
Clients in Italy 1,142,000
Personal Financial Advisors in Italy 2,639
Employees in Italy 1,080
Fineco Centers in Italy 356

1 Total Financial Assets in the Private segment: clients with more than €500 thousands assets.
2 Source: Interim Financial Report as at March 31, 2017
Fineco is one of the soundest and most secure banks on the market due to our 22.9% capital ratio.


Shareholders’ Meeting April 11, 2018

The Shareholders' Meeting is the body that represents the interest of all shareholders and expresses the corporate will through its resolutions.

The Shareholders' Meeting has the authority to pass resolutions in ordinary and extraordinary session with the meeting and voting quorums provided for by Law, taking into account the specific matters under review.

The Ordinary Shareholders' Meeting approves, inter alia, the financial statements and resolves on profit distribution, appoints Directors and Statutory Auditors. It also appoints the independent auditing firm to perform the Independent Statutory Audit, setting its compensation. Moreover, it resolves on remuneration and incentivisation policies and practices provided for by prevailing regulations.

The Extraordinary Shareholders' Meeting has the authority to resolve on amendments to the Articles of Association, capital increase transactions, mergers and de-mergers.

Shareholders' Meeting documentation

Documentation
Notice of call pdf
Excerpt of the Notice of Call pdf
Proxy form and voting instructions to the Appointed Representative pdf
Ordinary proxy form pdf
Certification of representative (Article 135-novies of the Legislative Decree no. 58 of February 24, 1998) pdf
Director's Report pdf
Information for the filing of candidacies pdf
2018 Compensation Policy pdf
Annex 1 to 2018 Compensation Policy pdf
Annex 2 to 2018 Compensation Policy pdf
Report on Corporate Governance and Ownership Structures 2017 pdf
FinecoBank S.p.A. 2017 Reports and Accounts pdf
Candidacies for the completion of the Board of Statutory Auditors of FinecoBank pdf

Other documents

Documentation
Side Presentation relating to the 2018 Compensation Policy pdf
Votes summary report pdf
Minutes of the Ordinary Shareholders' Meeting pdf
Minutes of the Extraordinary Shareholders' Meeting pdf

Shareholders’ Meeting April 11, 2017

The Shareholders' Meeting is the body that represents the interest of all shareholders and expresses the corporate will through its resolutions.

The Shareholders' Meeting has the authority to pass resolutions in ordinary and extraordinary session with the meeting and voting quorums provided for by Law, taking into account the specific matters under review.

The Ordinary Shareholders' Meeting approves, inter alia, the financial statements and resolves on profit distribution, appoints Directors and Statutory Auditors. It also appoints the independent auditing firm to perform the Independent Statutory Audit, setting its compensation. Moreover, it resolves on remuneration and incentivisation policies and practices provided for by prevailing regulations.

The Extraordinary Shareholders' Meeting has the authority to resolve on amendments to the Articles of Association, capital increase transactions, mergers and de-mergers.

Shareholders' Meeting documentation

Documentation
Notice of call pdf
Excerpt of the Notice of Call pdf
Proxy form and voting instructions to the Appointed Representative pdf
Ordinary proxy form pdf
Certification of representative (Article 135-novies of the Legislative Decree no. 58 of February 24, 1998) pdf
Directors’ Reports item 1, 2, 3, 4, 5 and 6 of the Agenda pdf
Information concerning the appointment of the Board of Directors and the Board of Statutory Auditors pdf
Template ''Letter form for the submitting of lists for the appointment of members of the Board of Directors'' – Annex A pdf
Template ''Declaration form certifying the existence or absence of any relationship of affiliation'' – Annex B pdf
Template ''Acceptance Statement'' and template ''Qualitative-quantitative profile statement'' – Annexes C e D pdf
Template ''Letter form for the submitting of lists for the appointment of Statutory Auditors'' – Annex A1 pdf
Template ''Declaration form certifying the existence or absence of any relationship of affiliation'' – Annex B1 pdf
Template ''Acceptance Statement'' – Annex C1 pdf
Directors’ Reports item 7, 8, 9, 10, 11 and 12 of the Agenda - Ordinary Part and item 1 and 2 of the Agenda - Extraordinary Part pdf
2017 Compensation Policy pdf
Annex 1 to 2017 FinecoBank Compensation Policy pdf
Annex 2 to 2017 FinecoBank Compensation Policy pdf
Termination payments policy pdf
Candidacies for the appointment of the Board of Directors of FinecoBank S.p.A. pdf
Candidacies for the appointment of the Board of Statutory Auditors of FinecoBank S.p.A. pdf

Other documents

Documentation
Side Presentation relating to the 2017 Compensation Policy pdf
Votes summary report pdf
Minutes of the Extraordinary Shareholders'Meeting pdf
Minutes of the Ordinary Shareholders' Meeting pdf

Shareholders' Meeting 12 April 2016

The Shareholders' Meeting is the body that represents the interest of all shareholders and expresses the corporate will through its resolutions.

The Shareholders' Meeting has the authority to pass resolutions in ordinary and extraordinary session with the meeting and voting quorums provided for by Law, taking into account the specific matters under review.

The Ordinary Shareholders' Meeting approves, inter alia, the financial statements and resolves on profit distribution, appoints Directors and Statutory Auditors. It also appoints the independent auditing firm to perform the Independent Statutory Audit, setting its compensation. Moreover, it resolves on remuneration and incentivisation policies and practices provided for by prevailing regulations.

The Extraordinary Shareholders' Meeting has the authority to resolve on amendments to the Articles of Association, capital increase transactions, mergers and de-mergers.

Shareholders' Meeting documentation

Documentation
Notice of Meeting pdf
Excerpt of the Notice of Meeting pdf
Proxy of the Company’s designated Representative pdf
Proxy pdf
Directors' Reports pdf
FinecoBank S.p.A. 2015 Reports and Accounts pdf
2016 Compensation Policy pdf
Report on Corporate Governance and Ownership Structures 2015 pdf
Summary report of the votes pdf
Minutes pdf

Shareholders' Meeting 23 April 2015

The Shareholders' Meeting is the body that represents the interest of all shareholders and expresses the corporate will through its resolutions.

The Shareholders' Meeting has the authority to pass resolutions in ordinary and extraordinary session with the meeting and voting quorums provided for by Law, taking into account the specific matters under review.

The Ordinary Shareholders' Meeting approves, inter alia, the financial statements and resolves on profit distribution, appoints Directors and Statutory Auditors. It also appoints the independent auditing firm to perform the Independent Statutory Audit, setting its compensation. Moreover, it resolves on remuneration and incentivisation policies and practices provided for by prevailing regulations.

The Extraordinary Shareholders' Meeting has the authority to resolve on amendments to the Articles of Association, capital increase transactions, mergers and de-mergers.

Shareholders' Meeting documentation

Documentation
Notice of Meeting pdf
Proxy of the Company’s designated Representative pdf
Proxy pdf
Directors' Reports pdf
FinecoBank S.p.A. 2014 Reports and Accounts pdf
Compensation Policy 2015 pdf
Termination Payments Policy 2015 pdf
Report on Corporate Governance and Ownership Structures 2014 pdf
Summary report of the votes pdf
Minutes pdf

Stefania Mantegazza, Head of Investor Relations investors@finecobank.com


Results

3Q18

Presentation of Financial Results 3rd quarter 2018
Milan, 6th November 2018 - 13:00 CET
Speaker: Alessandro Foti
Phone numbers: (interaction during the Q&A session)
Italy: +39 02 805 88 11 - UK: +44 121 281 8003
USA (toll number): +1 718 7058794
USA (toll-free number): 1 855 2656959

Conference call

Database

Financial results press release 3Q18

Financial results presentation 3Q18

2Q18

Presentation of Financial Results 2nd quarter 2018
Milan, 31st July 2018 - 13:30 CET
Speaker: Alessandro Foti
Phone numbers: (interaction during the Q&A session)
Italy: +39 02 805 88 11 - UK: +44 121 281 8003
USA (toll number): +1 718 7058794
USA (toll-free number): 1 855 2656959

Conference call

Database

Financial results press release 2Q18

Financial results presentation 2Q18

1Q18

Presentation of Financial Results 1st quarter 2018
Milan, 8th May 2018 - 13:00 CET
Speaker: Alessandro Foti

Phone numbers: (interaction during the Q&A session)
Italy: +39 02 805 88 11 - UK: +44 121 281 8003
USA (toll number): +1 718 7058794
USA (toll-free number): 1 855 2656959

Conference call

Database

Financial results press release 1Q18

Report on the transition to IFRS 9 Financial Instruments

Financial results presentation 1Q18

FY17

Presentation of Financial Results 2017
Milan, 6th February 2018 - 13:30 CET
Speaker: Alessandro Foti
Phone numbers: (interaction during the Q&A session)
Italy: +39 02 805 88 11 - UK: +44 121 281 8003
USA (toll number): +1 718 7058794
USA (toll-free number): 1 855 2656959

Conference call

Database

Financial results press release 2017

Financial results presentation 2017

3Q17

Presentation of Financial Results 3rd quarter 2017
Milan, 7th November 2017 - 13:30 CET
Speaker: Alessandro Foti
Phone numbers: (interaction during the Q&A session)
Italy: +39 02 805 88 11 - UK: +44 121 281 8003
USA (toll number): +1 718 7058794
USA (toll-free number): 1 855 2656959

Conference call

Database

Financial results press release 3Q17

Financial results presentation 3Q17

2Q17

Presentation of Financial Results 2nd quarter 2017
Milan, 31st July 2017 - 13:30 CET
Speaker: Alessandro Foti
Phone numbers: (interaction during the Q&A session)
Italy: +39 02 805 88 11 - UK: +44 121 281 8003
USA (toll number): +1 718 7058794
USA (toll-free number): 1 855 2656959

Conference call

Database

Press Release 2Q17

Financial results presentation 2Q17

1Q17

Presentation of Financial Results 1st quarter 2017
Milan, 9th May 2017 - 13:30 CET
Speaker: Alessandro Foti
Phone numbers: (interaction during the Q&A session)
Italy: +39 02 805 88 11 - UK: +44 121 281 8003
USA (toll number): +1 718 7058794
USA (toll-free number): 1 855 2656959

Conference call

Database

Press Release 1Q17

Financial results presentation 2017

FY16

Presentation of 2016 Financial Results
Milan, 7th February 2017 - 13:30 CET
Speaker: Alessandro Foti
Phone numbers: (interaction during the Q&A session)
Italy: +39 02 805 88 11 - UK: +44 121 281 8003
USA (toll number): +1 718 7058794
USA (toll-free number): 1 855 2656959

Conference call

Database

Financial results press release 2016

Financial results presentation 2016

3Q16

Presentation of Financial Results 3rd quarter 2016
Milan, 8th November 2016 - 13:30 CET
Speaker: Alessandro Foti
Phone numbers: (interaction during the Q&A session)
Italy: +39 02 805 88 11 - UK: +44 121 281 8003
USA (toll number): +1 718 7058794
USA (toll-free number):1 855 2656959

Conference call

Database

Financial results press release 3Q16

Financial results presentation 3Q16

2Q16

Presentation of Financial Results 2nd quarter 2016
Milan, 1st August - 13:00 CET
Speaker: Alessandro Foti
Phone numbers: (interaction during the Q&A session)
Italia: +39 02 805 88 11 - UK: +44 121 281 8003
USA (toll number): +1 718 7058794
USA (toll-free number): 1 855 2656959

Conference call

Database

Financial results press release 2Q16

Financial results press presentation 2Q16

1Q16

Presentation of Financial Results 1st quarter 2016
Milan, 9th May 2016 - 13:30 CET
Speaker: Alessandro Foti
Phone numbers: (interaction during the Q&A session)
Italia: +39 02 805 88 11 - UK: +44 121 281 8003
USA (toll number): +1 718 7058794
USA (toll-free number): 1 855 2656959

Conference call

Database

Financial results press release 1Q16

Financial results press presentation 1Q16

FY15

Presentation of 2015 Financial Results
Milan, 8th February 2016 - 13:30 CET
Speaker: Alessandro Foti
Phone numbers: (interaction during the Q&A session)
Italia: +39 02 805 88 11 - UK: +44 121 281 8003
USA (toll number): +1 718 7058794
USA (toll-free number): 1 855 2656959

Conference call

Database

Financial results press release 2015

Financial results press presentation 2015

3Q15

Presentation of Financial Results 3rd quarter 2015
Milan, 10th November 13:30 CET
Speaker: Alessandro Foti

Conference call

Database

Financial results press release 3Q15

Financial results press presentation 3Q15

2Q15

Presentation of Financial Results 2nd quarter 2015
Milan, 30th July 2015 - 13:30 CET
Speaker: Alessandro Foti

Database

Financial results press release 2Q15

Financial results press presentation 2Q15

1Q15

Presentation of Financial Results 1st quarter 2015
Milan, 11th May 2015 - 12:30 CET
Speaker: Alessandro Foti

Conference call

Database

Financial results press release 1Q15

Financial results press presentation 1Q15

FY14

Presentation of 2014 preliminary Financial Results
Milan, 9th February 2015 - 12:30 CET
Speaker: Alessandro Foti

Conference call

Database

Financial results press release FY14

Financial results press presentation FY14

3Q14

Milan, 7th November 2014 – 12:00 CET
Speaker: Alessandro Foti

Conference call

Database

Financial results press release 3Q14

Financial results press presentation 3Q14

1H14

Milan, 1 August 2014 – 12:00 CET
Speaker: Alessandro Foti

Conference call

Database

Financial results press release 1H14

Financial results presentation 1H14

In the Media area you will find press releases and our articles that talk about us and our contacts. Journalists can contact us for any further information needed.

Contact area

Paola Spolini - Head of Identity & Communication
Welcome to the area reserved to journalists and media professionals. Here you can find all relevant articles and press releases about Fineco.
For any information, you can write to:
mediarelations@finecobank.com

Leading customer service4

82%

of phone calls are handled within 10 seconds

Source: TNS Infratest 2015

96%

satisfied clients

Source: Kantar TNS 2017

Leading brokerage

Fineco is one of Europe’s most popular online trading platform5 thanks to our robust order execution and constant innovation. Our clients can access a wide range of asset classes including stocks, bonds, ETFs, futures, options, CFDs and structured products.

We believe that the strength of our order execution services and our ongoing product and service innovation set us apart from our competitors and constitute a distinctive aspect of our product offering.

Global recognition

AWARD DETAILS

1 No. 1 Bank in Europe for online trading (for Executed orders) / The most used platform in Europe – Source: Main European brokers balance sheets 2016 (Comdirect, ConsorsBank).

2 The most recommended bank – Source: The Boston consulting Group "What really shapes the Customer Experience" Research 2015

* Best Digital Bank in Italy – Source: Global Finance Award, financial magazine – 2016.

* World Finance 100 Award - Source: The international magazine World Finance 100 positioned Fineco amongst the top 100 corporations of 2015, from a selection of 17 banks at a global level.

3 Total Financial Assets in the Private segment: clients with more than €500 thousands assets.

4 TNS Infratest 2017

5 Main European brokers balance sheets 2015 (Comdirect, Cortal-Consors, Dab Bank).

6 KPMG Nunwood, The era of Customer Experience (2016)

7 Research conducted by Institutional Investor

8 Global Brands Magazine, the international website on the world's leading brands

9 The Boston Consulting Group. Read the full report

10 worldfinance100.com

11 Global Brands Magazine, the international website on the world'™s leading brands

12 sitowebdellanno.it